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dnata

Dispatcher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Complimentary Meals
Career development programs

Job Description

dnata is one of the world's largest and most trusted air services providers, established in 1959. Operating in 127 airports globally, dnata offers comprehensive aviation support including ground handling, cargo, travel, and flight catering services across 35 countries on six continents. With a customer base including over 300 airline partners, dnata handles daily operations involving more than 1,900 flights, manages over 8,500 tons of cargo, facilitates over 16,000 hotel bookings, and delivers upwards of 320,000 meals every day. The company's commitment to excellence, innovation, safety, and respect has made it a leader in the aviation services industry worldwide.

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Job Requirements

  • Minimum of a high school diploma or GED
  • At least 2 years experience in transportation dispatching and customer service
  • Ability to work indoors in varying noise levels
  • Regularly able to stand, walk, reach, stoop, kneel, and lift up to 30 pounds
  • Excellent punctuality and attendance
  • Ability to follow complex instructions and multi-task under time constraints
  • Compliance with safety and security protocols

Job Qualifications

  • Proficient in Microsoft Office applications including Excel
  • Excellent attention to detail
  • Ability to multi-task effectively
  • Ability to read and write in English
  • Experience working in fast-paced environments
  • Strong communication and organizational skills

Job Duties

  • Assist the Transportation Manager as needed
  • Attend to dispatch phone calls, FAXes, and emails in a timely manner
  • Forward daily flight catering status including passenger numbers to KL
  • Process all customer information during shifts and update relevant departments
  • Print labels and boarding bills for flight departures
  • Ensure production information is ready for pick-up for all departments
  • Communicate and oversee last-minute requests across departments
  • Build all cargo flights during shifts
  • Serve as communication link between field operations and catering building
  • Write and email daily shift reports
  • Report and document vehicle fleet, building security, accident issues
  • Capture all working hours and control timekeeping
  • Ensure proper shift closing with task completion
  • Assist Commercial department with menu specifications and other tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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