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Dispatcher

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Complimentary Meals
Career growth opportunities
Paid Time Off

Job Description

dnata Catering U.S. is part of dnata, one of the world’s largest and most respected air services providers. Established in 1959, dnata operates in 127 airports across 35 countries on six continents, offering a full range of ground handling, cargo, travel, and flight catering services. The company supports over 300 airline customers globally, handling upwards of 1,900 flights daily, moving more than 8,500 tons of cargo, booking over 16,000 hotel stays, and delivering more than 320,000 meals every day. As a leader in the aviation services industry, dnata prides itself on operational excellence, innovation, safety, and a commitment to delivering... Show More

Job Requirements

  • Minimum of a High School Diploma or GED
  • 2+ years of experience in transportation dispatching and customer service
  • strong communication skills
  • ability to handle multiple tasks under time limits
  • ability to follow complex instructions precisely
  • constant attendance and punctuality
  • physical capability to stand, walk, reach, stoop, kneel, or crouch
  • ability to lift and move up to 30 pounds
  • commitment to safety and security procedures

Job Qualifications

  • Proficient in Microsoft Office applications including Excel
  • must have excellent attention to detail
  • ability to multi-task effectively
  • must be able to read and write in English
  • ability to work in a fast-paced environment

Job Duties

  • Assist the Transportation Manager as needed
  • attend to dispatch phone calls, faxes, and emails in a timely manner
  • forward daily flight catering status, including number of passengers prepared, to KL
  • process all customer information during shifts and update relevant departments
  • print labels and boarding bills for flight departures
  • ensure all production information is ready for pick-up at dispatch for all concerned departments
  • communicate and oversee last-minute requests to relevant departments
  • build all cargo flights during shifts
  • serve as communication link between field operations and catering building
  • write and email daily shift report to Transportation Manager and General Manager
  • report and document vehicle fleet, building access, security, accident issues via email
  • capture all working hours and control timekeeping, provide time adjustment sheets
  • ensure proper shift closing with all tasks completed
  • assist Commercial department with menu specifications and other tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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