Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,913.13 - $78,308.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Professional development opportunities
Employee wellness programs
Commuter Benefits
Job Description
The University of California San Francisco (UCSF) Health is a premier healthcare institution dedicated to innovative patient care, advanced technology, and pioneering research. Ranked consistently among the top 10 hospitals nationwide by U.S. News & World Report, UCSF Health is renowned for its commitment to delivering the highest quality care and fostering a professional and supportive work environment. UCSF Health embraces diversity, equity, and excellence, aligning with its core PRIDE values—professionalism, respect, integrity, diversity, and excellence—which create a culture that welcomes and supports a broad range of talents and perspectives. This commitment extends to both patient care and workforce practices,... Show More
Job Requirements
- High school diploma or GED
- Valid California driver’s license
- Ability to de-escalate angry, uncooperative callers or persons presenting at the front desk
- Must be able to work shift work for a 24/7 security services operation
- Must be able to orient to variable UCSF security services locations as assigned
- Must be able to pass background check due to access to sensitive patient information and property
- Ability to perform several related tasks simultaneously
- Ability to learn and become proficient in the use of computer-based records management systems
- Ability to acclimate to work in a high-pressure, high-call-for-service environment with occasional contact with individuals in crisis
- Ability to work onsite in San Francisco
Job Qualifications
- High school diploma or GED
- Valid California driver’s license
- Ability to de-escalate angry or uncooperative callers
- Ability to perform several related tasks simultaneously
- Ability to learn and become proficient in use of computer-based records management systems
- Ability to acclimate to a high-pressure, high-call-for-service environment
- Ability to work onsite in San Francisco
- Experience monitoring radio communications and transmitting on two-way radio or overhead microphone equipment preferred
- Ability to operate CCTV monitoring system preferred
- Prior communication dispatch experience preferred
- Past work experience in a security or medical facility is a plus
Job Duties
- Dispatch security services personnel to emergent and non-emergent calls for service
- Collaborate with UCPD dispatch on calls for service response
- Answer emergency and non-emergency phone calls from the community, staff, patients, and visitors
- Communicate overhead pages for emergency alerts
- Dispatch emergency code responses
- Operate computer-based records management and communication systems
- Work variable shifts including weekends and holidays at multiple San Francisco locations
Job Location
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