
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Flexible
Day Shifts
Benefits
fun work environment
team collaboration
Employee Discounts
flexible scheduling
positive and supportive management
Job Description
Dairy Queen is a well-established franchise system known for its delicious ice cream treats, signature menu items, and outstanding customer service. Operating as a franchisee means that the Dairy Queen restaurant you will be working for is independently owned and operated. This gives the franchisee full control over employment matters including hiring, wages, hours, and overall workplace decisions. Joining a Dairy Queen franchise means becoming part of a team that prides itself on delivering positive and memorable experiences to every customer. The atmosphere is fun and fast-paced, catering to families, individuals, and fans of the Dairy Queen brand. The company culture emphasizes accountability, leadership, ownership, and a genuine passion for creating smiles and delightful stories for fans.
The role is centered on being an ambassador of the Dairy Queen brand. Employees are expected to enthusiastically greet and welcome customers with a friendly demeanor and strive to exceed their expectations through timely, quality service. Handling customer concerns calmly and professionally is essential, as Dairy Queen adheres to strict service recovery standards to ensure every fan leaves satisfied. Teamwork is highly valued, and maintaining cooperative relationships with management and fellow team members contributes to a harmonious work environment. Responsibilities also include maintaining cleanliness and safety standards throughout the restaurant, abiding by health regulations, and ensuring the restaurant is a positive and inviting environment. Employees are expected to take ownership of their roles and exhibit passion and professionalism in every aspect of their work. This dynamic position offers opportunities for personal growth within a fun setting while contributing to the well-known Dairy Queen legacy.
The role is centered on being an ambassador of the Dairy Queen brand. Employees are expected to enthusiastically greet and welcome customers with a friendly demeanor and strive to exceed their expectations through timely, quality service. Handling customer concerns calmly and professionally is essential, as Dairy Queen adheres to strict service recovery standards to ensure every fan leaves satisfied. Teamwork is highly valued, and maintaining cooperative relationships with management and fellow team members contributes to a harmonious work environment. Responsibilities also include maintaining cleanliness and safety standards throughout the restaurant, abiding by health regulations, and ensuring the restaurant is a positive and inviting environment. Employees are expected to take ownership of their roles and exhibit passion and professionalism in every aspect of their work. This dynamic position offers opportunities for personal growth within a fun setting while contributing to the well-known Dairy Queen legacy.
Job Requirements
- Communicate positively with fans and co-workers constantly during shifts
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene and promptness
- Have fun and maintain a positive attitude at all times
Job Qualifications
- Positive attitude and passion for customer service
- Ability to work in a fast-paced environment
- Strong communication skills
- Team-oriented mindset
- Ability to follow health and safety standards
- Basic problem-solving skills
- High school diploma or equivalent preferred
Job Duties
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Perform job duties following restaurant, health, and safety standards and procedures
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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