Dishroom Clerk

Hy-Vee is a well-established, employee-owned supermarket chain in the United States, known for its strong commitment to customer service and community involvement. Founded in 1930, Hy-Vee has grown to become one of the Midwest’s most trusted grocery and retail brands, operating hundreds of stores across multiple states. The company prides itself on its family-oriented culture, dedication to providing high-quality products, and dedication to fostering a positive and supportive work environment. At Hy-Vee, the workforce is regarded as the company’s greatest strength, contributing to the promise of "a helpful smile in every aisle". This promise reflects the company’s core values, which emphasize teamwork, growth mindset, professionalism, and a customer-focused approach.

Hy-Vee is currently seeking a Dishroom Clerk to join the Market Grille department. This role is a non-exempt position offering an hourly wage ranging between $13.00 and $16.25, depending on experience. The Dishroom Clerk plays a crucial role in maintaining cleanliness and sanitation within the kitchen environment, supporting food service operations by ensuring all dishes, utensils, and kitchen equipment are washed and sanitized promptly and thoroughly. This position requires an individual who is able to handle food safely, maintain an organized and neat workspace, and provide friendly, efficient customer service. As a frontline representative of Hy-Vee, the Dishroom Clerk is expected to interact with customers in a friendly and courteous manner, contributing to a welcoming atmosphere.

Core competencies expected in this role include partnerships, a growth mindset, results orientation, a customer focus, and professionalism. The Dishroom Clerk works under the guidance of various management staff, including the District Store Director, Store Manager, Assistant Managers of Store Operations and Perishables, and the Food Service Manager, among others. While the role does not have supervisory responsibilities, it involves working closely with coworkers as a team to ensure customer satisfaction and a pleasant work environment.

Primary duties involve providing prompt and professional customer service, greeting customers warmly, answering and managing telephone inquiries, and maintaining cleanliness by handling kitchen trash and washing department equipment. The role also requires strict adherence to personal hygiene and company dress guidelines, timely completion of trash removal, and following all company policies and store procedures. The secondary responsibilities of the Dishroom Clerk may include assisting in other store areas and completing special projects as assigned.

The job entails physical demands such as lifting up to 50 pounds occasionally and requires activities such as climbing, balancing, stooping, reaching, and repetitive movements typical in a food service environment. The working conditions include exposure to various kitchen hazards like equipment movement, noise, cleaning chemicals, temperature extremes, and potential electrical shock. Equipment commonly used includes industrial dishwashers, trash compactors, mops, brooms, box cutters, and crushers.

Hy-Vee is deeply committed to ensuring that its employees are supported, engaged, and provided with opportunities for personal and professional growth. The company offers various benefits and encourages applicants who are ready to smile and deliver excellent service to apply. Employment with Hy-Vee is contingent upon a successful pre-employment drug screen, and candidates must be at least 18 years old to qualify for this role.