
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.20 - $28.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Rosewood Sand Hill is a luxury hotel located in Menlo Park, California, in the heart of Silicon Valley. Opened in 2009, this elegant property spans 16 acres of stunning natural beauty, featuring historic California ranch-style architecture complemented by fragrant gardens and breathtaking views of the Santa Cruz Mountains. The hotel offers an exclusive retreat for Bay Area executives, entrepreneurs, local residents, and visitors seeking relaxation, rejuvenation, or an engaging dining and social experience. As a five-star rated property, Rosewood Sand Hill prides itself on delivering exceptional service combined with resort-style amenities that cater to a discerning clientele.
Accommodations at the hotel include 121 beautifully appointed guest rooms designed to provide utmost comfort and tranquility. Guests have access to a wide array of amenities including Sense, A Rosewood Spa4, and dining at Madera Restaurant, which features cuisine prepared from the freshest local ingredients. Whether for leisure or business, guests enjoy a seamless blend of luxury, comfort, and natural surroundings, making Rosewood Sand Hill a premier destination in Silicon Valley.
The role at Rosewood Sand Hill is within the Food & Beverage Culinary department and is a full-time permanent position based in Menlo Park, CA. This position is essential to maintaining the high standards of cleanliness, organization, and efficiency critical in a luxury hotel kitchen environment. The primary responsibilities include setting up wares for dining outlets and banquet events, washing and sanitizing kitchen equipment, utensils, pots, and pans, as well as supporting the kitchen team during banquet meal preparation and service. Additionally, the role involves operating and maintaining dishwashing and burnishing machines, handling the proper use of cleaning chemicals following OSHA regulations, and ensuring the cleanliness of all food service areas, equipment, and storage spaces.
The role requires a hands-on approach to uphold sanitation and hygiene while supporting guest satisfaction through prompt and accurate service. A key component involves monitoring dishwashing machine functions and chemical use to maximize efficiency and maintain impeccable standards. The employee will also assist in plating banquet meals and ensuring all kitchen stations are stocked with necessary items throughout their shift. Maintaining a positive work environment, contributing to team cohesion, and ensuring smooth operations behind the scenes are also fundamental aspects of the position.
Rosewood Sand Hill seeks candidates who have some previous experience in similar roles, possess a high school diploma, and demonstrate attention to detail, speed, and accuracy in their work. The ability to prioritize tasks, follow directions thoroughly, and communicate effectively with both guests and colleagues is essential. Physical stamina is required to handle tasks such as transporting weighty items up to 50 pounds and standing for prolonged periods. While no special licenses or certifications are required, a commitment to maintaining confidentiality and upholding the hotel’s esteemed reputation is expected.
This role offers an hourly wage ranging from $25.20 to $28.00, with final pay rates influenced by the candidate's experience, particularly in luxury hotel or fine dining restaurant settings. Joining the Rosewood Sand Hill team means becoming part of a respected establishment that values diverse backgrounds and promotes equal employment opportunities, prioritizing inclusivity and fair treatment of all employees and applicants without regard to race, color, religion, age, gender, or other protected characteristics.
Accommodations at the hotel include 121 beautifully appointed guest rooms designed to provide utmost comfort and tranquility. Guests have access to a wide array of amenities including Sense, A Rosewood Spa4, and dining at Madera Restaurant, which features cuisine prepared from the freshest local ingredients. Whether for leisure or business, guests enjoy a seamless blend of luxury, comfort, and natural surroundings, making Rosewood Sand Hill a premier destination in Silicon Valley.
The role at Rosewood Sand Hill is within the Food & Beverage Culinary department and is a full-time permanent position based in Menlo Park, CA. This position is essential to maintaining the high standards of cleanliness, organization, and efficiency critical in a luxury hotel kitchen environment. The primary responsibilities include setting up wares for dining outlets and banquet events, washing and sanitizing kitchen equipment, utensils, pots, and pans, as well as supporting the kitchen team during banquet meal preparation and service. Additionally, the role involves operating and maintaining dishwashing and burnishing machines, handling the proper use of cleaning chemicals following OSHA regulations, and ensuring the cleanliness of all food service areas, equipment, and storage spaces.
The role requires a hands-on approach to uphold sanitation and hygiene while supporting guest satisfaction through prompt and accurate service. A key component involves monitoring dishwashing machine functions and chemical use to maximize efficiency and maintain impeccable standards. The employee will also assist in plating banquet meals and ensuring all kitchen stations are stocked with necessary items throughout their shift. Maintaining a positive work environment, contributing to team cohesion, and ensuring smooth operations behind the scenes are also fundamental aspects of the position.
Rosewood Sand Hill seeks candidates who have some previous experience in similar roles, possess a high school diploma, and demonstrate attention to detail, speed, and accuracy in their work. The ability to prioritize tasks, follow directions thoroughly, and communicate effectively with both guests and colleagues is essential. Physical stamina is required to handle tasks such as transporting weighty items up to 50 pounds and standing for prolonged periods. While no special licenses or certifications are required, a commitment to maintaining confidentiality and upholding the hotel’s esteemed reputation is expected.
This role offers an hourly wage ranging from $25.20 to $28.00, with final pay rates influenced by the candidate's experience, particularly in luxury hotel or fine dining restaurant settings. Joining the Rosewood Sand Hill team means becoming part of a respected establishment that values diverse backgrounds and promotes equal employment opportunities, prioritizing inclusivity and fair treatment of all employees and applicants without regard to race, color, religion, age, gender, or other protected characteristics.
Job Requirements
- High school diploma
- some previous experience in a similar position
- ability to perform job functions with attention to detail, speed, and accuracy
- ability to prioritize, organize, and follow up on tasks
- strong problem-solving skills
- ability to follow directions thoroughly
- excellent communication skills
- ability to work cohesively with team members
- physical ability to transport up to 50 pounds and endure various physical movements during shifts
- ability to remain stationary as required
- ability to communicate clearly with guests and co-workers
- no licenses or certifications required
Job Qualifications
- Some previous experience in a similar position required
- high school diploma
- ability to perform job functions with attention to detail, speed, and accuracy
- ability to prioritize, organize, and follow up
- ability to think clearly and resolve problems using good judgment
- ability to follow directions thoroughly
- understanding of guest service needs
- ability to work well with co-workers as part of a team
- ability to work with minimal supervision
- ability to maintain confidentiality of guest information and hotel data
- ability to provide legible communication and directions
- basic arithmetic skills
Job Duties
- Set up wares for dining outlets and banquets
- retrieve and wash soiled wares
- transport supplies and food to service areas
- assist the Kitchen with plating up of Banquet meals
- clean and maintain equipment in dishwashing, kitchen, cafeteria, compactor, and storage areas
- assist in washing pots, pans, and other kitchen utensils and equipment
- maintain knowledge of departmental policies, service procedures, and standards
- ensure standards are maintained daily
- use equipment correctly and as intended
- anticipate guests’ needs and respond promptly
- maintain positive guest relations
- be familiar with hotel services and local attractions
- resolve guest complaints ensuring satisfaction
- monitor and maintain cleanliness, sanitation, and organization of work areas
- use correct cleaning chemicals according to OSHA regulations
- set up and organize work station
- check and maintain dishwashing machine
- use correct chemicals and temperature cycles
- organize dishwashing and burnishing areas
- handle soaps and silver polish
- set up banquet wares and equipment
- prepare coffee and fill water glasses
- assist with plating and transporting meals
- transport soiled wares and break down trays and carts
- maintain overall cleanliness and organization
- adhere to recycling regulations
- perform all other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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