Director Rooms Division (191757)

IHG Hotels & Resorts is a global leader in the hospitality industry, known for its commitment to creating exceptional guest experiences and fostering inclusive and supportive workplace environments. With a diverse portfolio of hotel brands around the world, IHG operates with the core mission of welcoming everyone and celebrating differences within its teams. The company places a strong emphasis on trust, support, and acceptance, encouraging employees to bring their whole selves to work. This culture is complemented by comprehensive training programs, competitive pay, and a robust benefits package designed to support well-being both inside and outside the workplace. IHG is dedicated to ensuring that each team member feels valued, has room to grow, and can make a significant impact within a collaborative and dynamic setting.

The role of Rooms Division Director at IHG Hotels & Resorts is a senior leadership position responsible for managing the front office and housekeeping departments. This pivotal role sets the tone for guest services from the moment guests arrive until their departure, ensuring that every interaction supports a memorable stay. The Rooms Division Director leads by example, driving team performance and fostering a positive working environment conducive to excellent service delivery. This leadership position combines operational oversight with strategic involvement, including managing daily financial reporting, forecasting, and maintaining high standards across front office and public areas. With a salary range of $83,866 to $104,832 and eligibility for bonus pay, this full-time role offers an opportunity to join a prestigious global hospitality company committed to excellence and diversity. The Rooms Division Director plays a crucial role in collaborating between departments to enhance guest satisfaction and operational efficiency, coaching team members to develop professionally and thrive within their roles. Additionally, the position includes responsibility for overseeing the night audit function and ensuring compliance with organizational policies and standards. This role is ideal for someone with a background in hotel management, exceptional leadership skills, and a passion for delivering outstanding customer experiences while contributing to a positive workplace culture.