Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,600.00 - $92,500.00
Work Schedule
Standard Hours
Benefits
8 holidays and 2 floating holidays
Discounted Meal Program
Paid Training and Company-provided Uniforms
Associate Referral Bonus Program
Physical and mental health wellness programs
401k retirement plan with company match
Medical, Vision and Dental Benefits
Tuition Reimbursement Program
Vacation and Health and Wellness Paid Time Off
Job Description
Benchmark Senior Living is a renowned provider of senior care communities, dedicated to delivering exceptional living experiences through a unique blend of compassionate care, innovative services, and community engagement. Meadow Ridge, a Benchmark Senior Living Community, exemplifies this commitment as a distinctive continuing care retirement community nestled in the scenic landscape of Connecticut. Spanning 136 acres of rolling hills, natural woodlands, and open meadows, Meadow Ridge offers residents the perfect harmony of tranquil country living with convenient access to modern amenities. The community's architectural elegance is highlighted by a stunning three-story atrium, setting the tone for a retirement lifestyle that... Show More
Job Requirements
- Proven supervisory experience with the ability to coach, mentor, and develop associates
- Strong organizational, time management, and communication skills
- Demonstrated ability to manage multiple priorities in a fast-paced, resident-focused environment
- Proficiency in Microsoft Office Suite and scheduling/dispatching software
- A genuine interest in working with seniors and enhancing their quality of life
Job Qualifications
- Proven supervisory experience with the ability to coach, mentor, and develop associates
- Strong organizational, time management, and communication skills
- Demonstrated ability to manage multiple priorities in a fast-paced, resident-focused environment
- Proficiency in Microsoft Office Suite and scheduling/dispatching software
- A genuine interest in working with seniors and enhancing their quality of life
Job Duties
- Providing leadership, direction, and coaching to associates in concierge and transportation services
- Overseeing front desk/concierge operations, ensuring outstanding customer service and consistent resident engagement
- Managing the community transportation program, including scheduling, routing, and dispatching, to ensure safe and timely service
- Partnering with department leaders to create a welcoming, efficient, and service-oriented environment for residents and their families
- Serving as a primary resource for residents and families, responding to questions, requests, and concerns with professionalism and care
- Promoting and maintaining a resident-centric culture that prioritizes personalized services and exceeds expectations
- Developing and maintaining systems of accountability, performance standards, and staffing schedules
- Collaborating with leadership to ensure compliance with organizational policies, procedures, and resident service standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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