Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive salary
benefits package
Opportunity to help build a professional club from the ground up
Dynamic culture
Team-oriented environment
Strong leadership
Community values
Professional Development
League networking opportunities
Job Description
Sporting Club Jacksonville is an ambitious and dynamic professional soccer organization based in Jacksonville, Florida. The club competes in several competitive leagues, including the USL Super League for women's soccer and the USL Championship for men's soccer. Beyond their professional teams, Sporting Club Jacksonville also operates a comprehensive year-round youth academy catering to the First Coast region. As the first-ever professional women's soccer team in Jacksonville and an emerging force in American soccer, the club is dedicated to fostering a culture reflective of the city's passion, diversity, and community spirit both on and off the pitch. The club places a... Show More
Job Requirements
- Minimum of 5 years of experience in ticket operations for a professional sports team, league, or venue
- Hands-on experience with a major ticketing platform is required
- Strong knowledge of box office operations, ticket pricing strategies, access control, and mobile ticketing
- Excellent project management, organizational, and communication skills
- Ability to lead, train, and manage staff in a fast-paced, event-driven environment
- Comfortable working evenings, weekends, and holidays as required by event schedule
- Bachelor’s degree in sports management, business, or a related field preferred
Job Qualifications
- Minimum of 5 years of experience in ticket operations for a professional sports team, league, or venue
- Hands-on experience with a major ticketing platform is required
- SeatGeek experience is strongly preferred
- Strong knowledge of box office operations, ticket pricing strategies, access control, and mobile ticketing
- Excellent project management, organizational, and communication skills
- Ability to lead, train, and manage staff in a fast-paced, event-driven environment
- Comfortable working evenings, weekends, and holidays as required by event schedule
- Bachelor’s degree in sports management, business, or a related field preferred
Job Duties
- Lead all day-to-day ticket operations across Sporting JAX properties including women’s, men’s, and academy matches and special events
- Manage and optimize the SeatGeek ticketing platform including account setup, inventory management, pricing, and reporting
- Develop and enforce ticket policies, procedures, and access control for all events, including mobile ticketing, credentials, and gate operations
- Coordinate with marketing, sales, and partnerships teams to support ticket promotions, group sales packages, and sponsor allocations
- Ensure accurate and timely financial reconciliation and reporting for all ticketed events
- Oversee customer service related to ticket inquiries, exchanges, and game-day resolution
- Supervise part-time or seasonal box office staff and train on systems, service standards, and gameday operations
- Collaborate with stadium and security teams to ensure a seamless fan experience at the gate
- Analyze sales trends and recommend strategies for dynamic pricing, new packages, and yield optimization
- Serve as the primary liaison with SeatGeek and other technology partners
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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