Director of Strategic Operations

Veho is a forward-thinking company focused on revolutionizing the ecommerce logistics industry. Founded with the mission to power the future of commerce, Veho makes shopping, shipping, and returns seamless for both brands and everyday consumers. As a modern, end-to-end logistics platform, Veho is designed to meet the dynamic and evolving needs of ecommerce brands. By leveraging next-generation technology and a vertically integrated supply chain, Veho provides unprecedented control over deliveries, eliminating common pain points in the post-purchase experience. This approach transforms delivery into an extension of the brand itself, fostering deeper loyalty and trust between brands and their customers. This, in turn, drives customer retention and lifetime value, which is vital for the success of modern consumer brands. Veho’s client portfolio includes top-tier consumer brands such as Hello Fresh, Zara, Macy’s, Sephora, and many more, underscoring its position as a leader in ecommerce logistics.

Veho strongly believes that alignment between its people and core values is essential to building an iconic company. The organization prides itself on a championship team dynamic and a merit-based culture, seeking team players who are eager to compete, win, make a meaningful impact, and build a lasting legacy. Employees at Veho are rewarded through generous equity packages and substantial career growth opportunities. The company culture emphasizes ownership, collaboration, and a relentless drive toward innovation and excellence.

The Director of Strategic Operations role at Veho is a pivotal leadership position designed for an individual who excels at addressing ambiguous problems and spearheading cross-functional initiatives. This opportunity is not a typical support role but represents a leadership accelerator with direct exposure to executive decision-making and strategic issues that greatly impact Veho’s long-term trajectory. The individual in this position will work closely with the Chief Product Officer (CPO) and act as a force multiplier, driving the alignment and execution of strategic priorities throughout the organization.

Key responsibilities for the Director of Strategic Operations include partnering with the CPO to define and drive quarterly and annual objectives, managing operating cadences such as staff meetings and business reviews to enhance decision-making efficiency, and solving cross-functional problems by facilitating collaboration between various teams including product, operations, engineering, and finance. Additionally, the Director will lead high-priority projects that span beyond established team structures, such as mergers and acquisitions diligence, organizational design, and market expansion analysis.

This role also involves shaping executive communications by preparing board materials, investor updates, and leadership presentations that align stakeholders and drive informed decisions. The Director of Strategic Operations will be integral to freeing up executive time by serving as a trusted advisor and proxy for the CPO, effectively amplifying the impact of the product organization. The salary range for this position is $160,000 to $175,000 annually, with Veho also providing a competitive equity package, comprehensive medical, dental, and vision coverage, 401k plan, and unlimited paid time off for exempt-level employees.

Success in this role will be measured by the ability to design and implement operating cadences that improve decision-making speed, successfully lead multiple high-impact strategic initiatives from concept to completion with clear return on investment, and build strong cross-departmental relationships. The Director will be recognized as a go-to problem solver within the company and a reliable proxy for the CPO, effectively managing and driving key organizational priorities in high-growth conditions. This role offers significant opportunity for career advancement and is ideal for professionals seeking to accelerate their leadership trajectory within the technology and logistics space, especially those passionate about ecommerce and innovation.