Director of Sales

Residence Inn by Marriott Cleveland Downtown, located in the heart of downtown Cleveland, Ohio, is an inviting and well-appointed hotel known for its excellent amenities and strategic location. Situated just a five-minute walk from the Rocket Mortgage Arena and conveniently close to popular attractions such as the Rock and Roll Hall of Fame and Museum, this hotel serves as an ideal lodging option for both business and leisure travelers. The hotel offers spacious suites furnished with full kitchens, work desks, and seating areas, catering especially to guests who value comfort and functionality during their stay. Guests can enjoy a buffet breakfast every morning, free Wi-Fi, concierge services, a gym, and a business center, making it a full-service accommodation that meets the demands of contemporary travelers. The Residence Inn by Marriott Cleveland Downtown operates independently under Aimbridge Hospitality, a franchisee that manages all employment policies and practices, ensuring a localized and committed management approach.

The Director of Sales role at this vibrant hotel is a pivotal leadership position designed for a dynamic and results-driven professional experienced in fast-paced, urban sales environments. This full-time, management-level position offers a competitive salary of $80,000 to $85,000 plus a quarterly incentive plan, reflecting the importance of this role in driving revenue and business growth. The role is overtime eligible, with the application of overtime rules as per regulation.

As the Director of Sales, you will lead the sales and marketing efforts with creativity, energy, and strategic foresight. Your primary responsibility will be to develop and execute innovative sales strategies that optimize room bookings and maximize revenue, ensuring the hotel remains a top choice for guests and event planners alike. You will head a motivated sales team, supported by a Sales Coordinator, fostering a positive and proactive team culture that celebrates every success.

In this leadership capacity, you will oversee the preparation and management of budgets and forecasts, design compelling marketing campaigns, and establish strong networks within the community and among prospective clients. The role demands a hands-on approach, including conducting sales calls, facilitating client tours, and maintaining ongoing relationships with key customers to ensure repeat business and a loyal client base.

Your collaboration will extend across departments, working closely with the General Manager to align sales efforts with overall hotel operations and strategic goals. This partnership is essential to promote the hotel as a premier destination and holistic hospitality experience. Strong communication, negotiation, and interpersonal skills are critical for success in this role, enabling you to inspire your team and effectively represent the hotel to external stakeholders.

This position requires someone who thrives in environments that demand multitasking and prioritization, with a solid background in sales, marketing, and hospitality principles. Candidates should demonstrate advanced professional selling skills, including opening, probing, supporting, and closing techniques. Analytical ability and strategic vision are necessary to navigate market trends and adjust strategies accordingly.

The ideal candidate will have at least two years of progressive hotel sales experience, supported by a relevant educational background (a four-year degree with one year of related experience or a two-year degree with two years of related experience). A valid driver’s license is required due to the nature of travel and client meetings involved in the role.

Residence Inn by Marriott Cleveland Downtown offers an attractive benefits package, including medical, dental, and vision coverage, short-term and long-term disability, various insurance options, paid time off, an employee assistance program, and a 401k retirement plan. They also now offer daily pay, a benefit reflecting their commitment to employee satisfaction and financial flexibility.

This position presents a unique opportunity for a motivated sales leader to make a significant impact within a respected hospitality brand and a thriving local market. If you are a strategic thinker, a passionate team leader, and a driven sales professional looking for a rewarding new challenge, the Director of Sales role at Residence Inn by Marriott Cleveland Downtown is your next career move.