Director of Sales

W South Beach, located at 2201 Collins Ave, Miami Beach, Florida, is a vibrant and iconic luxury hotel brand under Marriott International, known for its cutting-edge design, innovative service, and dynamic atmosphere. As part of the globally recognized W Hotels portfolio, the property focuses on delivering exceptional guest experiences, combining modern luxury with authentic local culture. Marriott International is dedicated to fostering an inclusive work environment that respects diversity and promotes equal opportunity for all employees. The team at W South Beach prides itself on creating a forward-thinking, creative, and energetic workplace where associates can thrive.

The role available at W South Beach is for a Sales Manager in a full-time, management capacity with an annual pay range of $134,000 to $175,000 plus eligibility for bonuses. This position demands a strategic leader responsible for overseeing all day-to-day sales activities, emphasizing building long-term, value-based relationships with clients to achieve and exceed property sales objectives. The Sales Manager will lead a team, supporting efforts in managing complex and larger accounts, monitoring booking goals, and encouraging sales outcomes that boost revenue growth. The position plays a pivotal role in designing and implementing sales plans aligned with the market and customer needs, facilitating both internal and external promotional activities.

Key responsibilities include driving revenue maximization by setting personal and team booking goals, managing and motivating sales staff, approving catering space releases in coordination with other departments, and directly participating in business acquisition through sales calls and closing deals. This role also involves operational duties such as generating proposals, drafting contracts, and maintaining ongoing communication with clients. Moreover, the Sales Manager will analyze market data and collaborate with Revenue Management to ensure accurate sales forecasting, review guest satisfaction feedback to enhance service quality, and nurture relationships with key stakeholders within and outside the hotel. Attendance at trade shows, customer events, and sales missions is also expected to bolster client engagement and brand presence.

The position requires someone with a proactive approach to managing human resources, including hiring and training staff, providing constructive feedback, and fostering a customer-focused workplace culture. They will embody leadership in hospitality, promoting continuous improvement through regular team meetings centered on guest satisfaction. The role ensures compliance with regulations and internal standards, reinforcing W Hotels' commitment to excellence.

Joining W South Beach means becoming part of an energetic, innovative community dedicated to redefining luxury, where employees find opportunities to grow professionally and personally. The Sales Manager role is integral to maintaining the property’s reputation and advancing its brand mission to ignite curiosity and expand worlds through exceptional service and creative engagement.