You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee training programs
performance bonuses
flexible scheduling
Job Description
Our establishment is a distinguished hotel dedicated to providing exceptional guest experiences through superior service and operational excellence. We are committed to upholding the highest standards within the hospitality industry, ensuring that every guest encounter is memorable and exceeds expectations. As a renowned player in the hotel sector, our focus is on delivering quality accommodations, fostering a welcoming environment, and sustaining operational efficiency across all departments. We adhere to brand requirements and maintain prestigious accolades such as the AAA 4 Diamond rating by prioritizing guest satisfaction and quality assurance. Our commitment extends to a supportive workplace where team members are... Show More
Job Requirements
- Minimum 3-5 years management experience preferably in Rooms division
- Associate degree or higher preferred
- Ability to handle cash and credit transactions
- Certification in applicable state and safety trainings including CPR
- Proficiency in computer literacy and financial management
- Availability to work regularly and manage overtime
- Ability to remain calm during emergency or high activity situations
- Knowledge of local laws governing employment and safety
- Physical ability to stand for 50 percent or more of working time
- Some lifting required
Job Qualifications
- Associate degree or higher preferred
- Minimum 3-5 years management experience in Rooms division
- Proficient with Pep system
- Strong financial management skills
- Excellent communication and interpersonal skills
- Knowledge of hospitality laws and labor regulations
- Ability to manage conflict with tact and diplomacy
- Experience in safety and emergency procedures training
- Command of written and verbal English
- Ability to make sound business decisions
Job Duties
- Oversee front office and housekeeping departments with additional oversight of valet operations
- Ensure all departments achieve guest satisfaction targets
- Maintain operational excellence and meet financial goals set by ownership
- Foster a work environment encouraging team member development and performance improvement
- Control departmental and labor expenses, including overtime management
- Ensure all team members complete brand and safety training
- Act as Manager on Duty per schedule
- Monitor and follow up on guest satisfaction scores
- Prepare forecasts and assist in room division budgeting
- Coordinate activities with other hotel departments to improve communication and guest satisfaction
- Interview, hire, train, and develop staff while managing performance and discipline
- Resolve customer complaints and anticipate operational issues
- Develop sales strategies in collaboration with the sales team
- Maintain compliance with brand standards and safety certifications
- Perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: