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Director of Revenue Management

Aurora, CO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $125,000.00 - $135,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Vacation pay
401K Matching
Complimentary stays
Discounted RTD Flex Pass
complimentary shift meal

Job Description

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, known for its unwavering commitment to exceptional guest experiences, impeccable service, and a unique company culture centered around respect, integrity, and excellence. Founded on the belief that life is richer when people truly connect with each other and with the world around them, Four Seasons has grown into a collective of motivated individuals who strive to achieve personal and professional growth while delivering outstanding service. The company operates luxurious properties worldwide, including hotels, resorts, and residences, and is recognized for creating lasting impressions through its dedication to genuine hospitality with a heart.

Four Seasons Hotel Denver serves as an urban retreat located in the vibrant heart of the Mile High City, offering guests an elevated experience in a dynamic mountain metropolis. This property combines the energy of the city with access to pristine natural surroundings, giving guests the choice to attend sporting events and concerts, enjoy family-friendly performing arts, or escape to nearby ski slopes. The hotel guests can indulge in 24-hour room service, locally sourced ingredients prepared by classically trained chefs, handcrafted cocktails at the EDGE Restaurant & Bar, and restorative spa treatments, demonstrating the Hotel’s commitment to delivering a luxurious and memorable experience.

The Revenue Manager role at Four Seasons Hotel Denver plays a critical leadership function responsible for optimizing the hotel's revenue management strategies to maximize profitability while maintaining the luxury standards the brand is known for. In this role, the selected candidate will directly manage room inventory and pricing strategies, leveraging sophisticated forecasting and analytical tools to enhance occupancy rates, average daily rate (ADR), and revenue per available room (RevPAR). Additionally, this position requires a strong collaborative spirit as it involves partnerships with key departments such as Sales & Marketing, Rooms, and Front Office to ensure balanced segment mix, group allocations, and tactical adjustments according to market demand.

This leadership position requires strategic thinking and meticulous attention to detail, as well as the ability to lead and inspire teams to achieve revenue goals aligned with the Four Seasons service culture. The Revenue Manager will oversee systems including property management and sales software to maintain data integrity and support revenue optimization. The role demands comprehensive analysis and reporting on daily, weekly, and monthly revenue performance metrics, converting insights into actionable recommendations for hotel senior leadership.

Beyond the quantitative responsibilities, the Revenue Manager serves as a culture champion fostering a high-performance, service-oriented environment that embodies Four Seasons values of respect, integrity, and excellence. This person will actively engage in hotel-wide strategic meetings and contribute to maintaining compliance with brand standards and operational protocols. While the primary focus remains on revenue management, the role also supports broader hotel functions such as assisting sales and marketing efforts, contributing to budgeting, and participating in property audits and benchmarking.

In summary, this is an exceptional opportunity for an experienced revenue management professional with a passion for luxury hospitality to join a prestigious global brand in a beautiful urban setting. The role promises professional growth, competitive compensation ranging from $125,000 to $135,000 annually, and a comprehensive benefits package in an inclusive, supportive workplace that encourages diversity and personal development. The anticipated start date for the position is June 22nd, 2026, and the role is essential in delivering continued financial success and guest satisfaction at Four Seasons Hotel Denver.

Job Requirements

  • Bachelor’s degree in hospitality management, business administration, or related field required
  • Minimum 3-5 years of progressive experience in reservations and/or revenue management within luxury hospitality
  • Prior experience with Four Seasons or comparable luxury brand strongly preferred
  • Proven track record of driving revenue growth and operational excellence
  • Advanced analytical and strategic thinking capabilities
  • Expertise in revenue management principles including forecasting, pricing, and displacement analysis
  • Strong proficiency in Opera or similar PMS, Delphi, and revenue management tools
  • Exceptional leadership, coaching, and team development skills
  • Refined communication and interpersonal skills aligned with luxury guest service
  • Ability to thrive in a fast-paced, on-property environment with high service expectations
  • Strong attention to detail, organization, and ability to manage multiple priorities
  • Demonstrates a passion for luxury hospitality and personalized guest experiences
  • Leads with empathy, professionalism, and integrity
  • Builds strong cross-functional relationships and acts as a collaborative business partner
  • Embodies the Four Seasons service culture

Job Qualifications

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field
  • Minimum 3-5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality
  • Prior experience with Four Seasons or comparable luxury brand strongly preferred
  • Proven track record of driving revenue growth and operational excellence
  • Advanced analytical and strategic thinking capabilities
  • Expertise in revenue management principles such as forecasting, pricing, and displacement analysis
  • Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools
  • Exceptional leadership, coaching, and team development skills
  • Refined communication and interpersonal skills aligned with luxury guest service
  • Ability to thrive in a fast-paced, on-property environment with high service expectations
  • Strong attention to detail, organization, and ability to manage multiple priorities
  • Demonstrates a passion for luxury hospitality and personalized guest experiences
  • Leads with empathy, professionalism, and integrity
  • Builds strong cross-functional relationships and acts as a collaborative business partner
  • Embodies the Four Seasons service culture: treat others as you wish to be treated

Job Duties

  • Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards
  • Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls
  • Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance
  • Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization
  • Produce, analyze, and act upon key revenue reports, including daily and weekly forecasts, monthly market segment analysis, booking pace and pickup trends, displacement and compression analysis, rate performance and resistance reporting, suite inventory optimization, channel and source performance, and arrival/departure patterns
  • Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership
  • Establish and manage pricing architecture including BAR tiers, negotiated and package rates, segment ceilings, yield strategies, and suite and premium inventory strategies
  • Lead and enhance upselling initiatives ensuring alignment with luxury service delivery and revenue goals
  • Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence
  • Actively participate in key hotel meetings including yield and forecast meetings, sales and marketing strategy sessions, executive committee meetings, and pre-convention meetings
  • Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices
  • Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols
  • Support Sales & Marketing efforts including site inspections and client presentations as needed
  • Contribute to annual budgeting and marketing planning processes
  • Collaborate with Four Seasons global reservations network and participate in property visits and audits
  • Build relationships within the market and Four Seasons network to support benchmarking and talent development
  • Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director

Job Criteria

Experience

Mid Level (3-7 years)


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