Marriott International, Inc logo

Director of Restaurants

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $94,000.00 - $132,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligibility

Job Description

Marriott International is a globally recognized leader in the hospitality industry, committed to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. With a rich history of hospitality excellence and a dedication to innovation, Marriott International provides a vibrant work environment where employees are encouraged to grow and thrive. One of its distinguished brands, Renaissance Hotels, embodies a spirit of adventure and discovery, inviting guests to explore local cultures and neighborhoods in unique and meaningful ways. Renaissance Hotels emphasize creating memorable experiences through their distinctive service and community-driven approach.

This full-time management position is based at Renaissance Hotels located at 1 W Wacker Dr, Chicago, Illinois, and offers a competitive annual salary range of $94,000 to $132,000 with eligibility for bonuses. The role centers on managing day-to-day restaurant operations, including restaurants, bars, and room service, and leading a dedicated food and beverage team. The successful candidate will act as a department head, collaborating with culinary management and staff to ensure smooth operation, enhance guest and employee satisfaction, and maximize profitability.

The position requires a strong foundation in food and beverage management, including budgeting, customer service excellence, and team leadership. The manager will be responsible for overseeing all aspects of restaurant service and operation, from pre-meal briefings and food quality control to maintaining sanitation standards and managing service events. A key part of the role involves financial stewardship, including forecasting, budgeting, and controlling expenses to meet or exceed business goals.

In addition to operational management, this leadership role demands a proactive approach to human resources activities such as staff training, performance management, hiring, and mentoring. Ensuring employees understand their roles and are motivated to provide outstanding guest service is essential. The manager will act as a role model in guest hospitality, fostering a positive atmosphere and advocating for continuous improvement in service delivery.

Candidates should possess a high school diploma or GED with six years of related experience or a two-year degree in a relevant field with four years of experience. Essential skills include customer service, economics and accounting knowledge, critical thinking, financial resource management, and applied business knowledge. Familiarity with food production and presentation, management of material resources, and compliance with liquor laws and food safety standards is also required.

Marriott International prides itself on being an equal opportunity employer that values diversity and inclusion, fostering a workplace where all associates feel welcome and empowered. Renaissance Hotels specifically seeks individuals who thrive in dynamic environments and are eager to contribute to a team that values storytelling, cultural exploration, and innovative guest experiences. This role offers an exciting opportunity for professionals seeking to advance their career with a prestigious hospitality brand while making a tangible impact on guest satisfaction and operational success.

Job Requirements

  • High school diploma or GED
  • minimum six years experience in food and beverage, culinary, event management, or related area
  • or two-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • minimum four years related experience
  • knowledge of customer service principles
  • understanding of economics and accounting
  • strong analytical and critical thinking skills
  • experience managing budgets and financial resources
  • leadership and management skills
  • knowledge of food production and safety standards
  • compliance with liquor laws
  • excellent communication abilities
  • ability to handle guest complaints effectively
  • capacity to train and mentor staff
  • ability to manage and direct teams
  • proficiency with performance appraisal processes

Job Qualifications

  • High school diploma or GED with six years experience in food and beverage or related fields
  • or two-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major with four years experience
  • strong knowledge of customer and personal service principles
  • proficiency in economics and accounting including P&L and budgeting
  • critical thinking and analytical skills
  • experience in management of financial and material resources
  • understanding of administration and management principles
  • knowledge of food production and presentation techniques
  • excellent leadership and interpersonal skills
  • ability to align team actions with business strategies
  • familiarity with food handling and sanitation standards
  • skilled in communication and conflict resolution

Job Duties

  • Manage all restaurant operations including restaurants, bars, and room service
  • direct and collaborate with food and beverage/culinary management team
  • lead daily pre-meal briefings with staff
  • maintain service and sanitation standards
  • order and purchase equipment and supplies
  • oversee booking and service of restaurant parties and special events
  • manage department’s controllable expenses and budget goals
  • establish goals for operation and performance
  • lead, influence, and encourage team members
  • act as guest service role model
  • ensure compliance with food and beverage policies and liquor laws
  • provide guidance and performance monitoring for subordinates
  • administer performance appraisals
  • interview and hire staff
  • respond to guest complaints
  • analyze and solve operational problems
  • communicate timely updates to executives and staff

Job Criteria

Experience

Expert Level (7+ years)


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