Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Fitness facilities
Job Description
This distinguished club is dedicated to providing an exceptional racquet sports experience to its members by offering top-tier tennis and pickleball facilities, programs, and events. Renowned for its commitment to excellence and quality service, the club fosters a welcoming and vibrant community for players of all skill levels. The club's environment blends a passion for racquet sports with a warm, member-focused atmosphere, ensuring that every visitor, from beginners to seasoned athletes, enjoys a fulfilling and engaging experience. With well-maintained courts and a variety of programs targeting different age groups and skill levels, the club is a premier venue for both... Show More
Job Requirements
- Minimum 3+ years in program development and administration
- Experience in facility management and racquet sports programming preferred
- Strong organizational communication supervisory and customer service skills
- Proven ability to lead a diverse team and manage a fiscal budget
- High degree of interpersonal and human relations skills
Job Qualifications
- Minimum 3+ years in program development and administration
- Experience in facility management and racquet sports programming preferred
- Strong organizational communication supervisory and customer service skills
- Proven ability to lead a diverse team and manage a fiscal budget
- High degree of interpersonal and human relations skills
Job Duties
- Organize and direct all club tennis and pickleball facilities activities events exhibitions tournaments and lessons
- Serve as primary point of contact for members addressing inquiries concerns and service requests with professionalism
- Direct coordinate and supervise the Racquet Sports Department
- Supervise and evaluate tennis and pickleball professionals and staff
- Lead and coach pro staff to build personalized relationships with members
- Uphold staff dress code and ensure compliance with club policies and employment laws
- Represent the club at approved professional events
- Manage access to the courts and ensure only members and their guests are playing
- Oversee private semi-private and group lessons for youth and adults
- Develop and implement high-quality tennis and pickleball programs clinics and match play
- Promote junior and adult programs within the club and community
- Maintain a balanced and competitive program for all ages
- Ensure students progress along a pathway that encourages continued involvement
- Ensure courteous prompt and professional service to members and guests
- Provide high levels of service enthusiasm leadership and creativity
- Build positive relationships with members and foster a welcoming environment
- Monitor member satisfaction and proactively identify opportunities for service improvement
- Develop and implement strategies to enhance the overall member experience
- Manage high-use tennis and pickleball facilities
- Maintain courts and inspect physical areas regularly
- Oversee equipment and court repairs and ensure a clean organized safe environment
- Market racquet sports facilities and programs to members and guests
- Write and edit racquet sports information for the club newsletter include photos when possible
- Develop an annual calendar of activities and promotional campaigns
- Maintain close working relationships with other club professionals
- Develop and manage the racquet sports budget
- Take corrective actions to meet budget goals
- Maintain accurate records of lessons and clinics provide monthly reports
- Coordinate food and beverage support for events with relevant departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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