Director of Premium | Full-Time | Benchmark International Arena

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $115,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Professional Development

Job Description

Oak View Group (OVG) is a renowned global leader specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has built an extensive platform that encompasses venue development, management, hospitality, and sponsorship sales. The company operates an impressive collection of seven world-class owned venues and provides services to a distinguished clientele that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents. Recognized for its commitment to excellence and innovation, Oak View Group plays a pivotal role in shaping the live entertainment industry, delivering memorable experiences to millions of guests around the globe.

As a dynamic and forward-thinking company, OVG is dedicated to fostering an inclusive and collaborative environment that celebrates diversity. The organization emphasizes the importance of creating spaces that reflect and serve the diverse communities in which it operates. This dedication to inclusivity drives innovation, enhances service quality, and raises overall standards of excellence within the company.

The role of Director of Premium at Oak View Group is a critical leadership position focused on managing the culinary operations within the kitchen. This role demands a high level of responsibility, overseeing daily kitchen activities to align with OVG policies and objectives. The Director of Premium ensures guest satisfaction, profitability, and a positive work environment while maintaining compliance with food safety and sanitation standards. This position includes managing the culinary team’s event planning support, scheduling, food preparation and production, food cost control, employee training, and supervision. It requires someone who can provide exceptional oversight, exhibit culinary proficiency, and offer strong operational and personnel management to ensure the smooth and efficient running of all food outlets and events throughout the venue.

The Director of Premium supports the Executive Chef in preparing and cooking various dishes such as meats, soups, and sauces, while also overseeing all other food and beverage operations. In addition, the role is responsible for training all kitchen staff, maintaining excellent attendance, and being available to work a variable schedule driven by event demands, including evenings and weekends. This position not only demands culinary expertise but also a professional presentation, outstanding interpersonal skills, and the ability to self-direct. The salary range for this full-time position is $90,000 to $115,000 annually, and it is also bonus eligible.

Oak View Group offers comprehensive benefits to its full-time employees, including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off comprising vacation, sick days, and 11 holidays. This benefits package supports the well-being and financial security of the team members, making OVG a desirable place to build a career in the live entertainment and hospitality industry. The role will remain open until September 18, 2026, providing ample opportunity for qualified candidates to apply and join this exciting and innovative company.

Job Requirements

  • Bachelor's degree or equivalent experience
  • 5-7 years in food and beverage industry
  • current Food Handler's card
  • valid alcohol service permit if required
  • proficiency with MS Office
  • strong organizational skills
  • excellent communication abilities
  • ability to supervise kitchen staff
  • strong culinary knowledge
  • ability to work flexible, event-driven schedules including nights and weekends
  • professional appearance
  • ability to multitask and detail oriented
  • experience in cost control and menu planning
  • ability to maintain sanitation and safety standards

Job Qualifications

  • MA or MS degree
  • BA or BS with business-related major or equivalent job experience
  • 5-7 years of experience in food and beverage industry
  • experience in volume feeding, ala carte, fine dining, catering, purchasing, storage, and handling
  • effective communication skills at all staff levels
  • proven track record of meeting projected costs
  • professional appearance and presentation
  • proficiency in MS Word, Excel, and Outlook
  • current Food Handler's card and alcohol service permit if required
  • knowledge of employee scheduling in hospitality
  • excellent organizational and communication skills
  • skilled in technical and sanitary food preparation and presentation
  • technical proficiency in food preparation methods
  • supervisory experience
  • ability to communicate respectfully and positively with employees, co-workers, volunteers, management, and guests
  • menu costing and new menu item creation skills
  • teamwork abilities in fast-paced, event-driven environments
  • detail-oriented and multitasking capabilities
  • flexible schedule availability including nights, weekends, and long hours

Job Duties

  • Coordinate and supervise the work of kitchen staff to create a positive work environment
  • display knowledge of culinary preparation skills and teach others proper preparation and food presentation
  • manage control of food and labor costs through scheduling and purchasing
  • conduct regular inspections to assure cleanliness and maintenance
  • oversee and manage monthly inventory
  • provide high-quality, fresh food products timely for guest delivery
  • assist the Executive Chef in preparing hot and cold foods as per portioning requirements
  • participate as a team player in preparation, service, and product delivery
  • coordinate storage, maintenance, and repair of kitchen equipment
  • maintain sanitation, health and safety standards and training
  • observe and test foods to ensure proper cooking
  • portion, arrange, and garnish food plates for delivery
  • consult with managers to plan menus and estimate food consumption
  • be a visible presence working on the kitchen floor to ensure quality, efficiency, and management of operations

Job Criteria

Experience

Expert Level (7+ years)


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