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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $72,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Life insurance
Job Description
HHM Hotels is a prominent hospitality management company known for overseeing a diverse portfolio of hotel properties. With a strong commitment to delivering exceptional guest experiences and maintaining the highest standards in hotel operations, HHM Hotels prides itself on fostering a culture of excellence and innovation within the hospitality industry. The company emphasizes core values such as people-centric service, adaptability, and accountability, promoting a work environment where employees are encouraged to grow and contribute meaningfully to the brand's success. HHM Hotels operates under a philosophy that people are their greatest capability and that heartfelt service combined with operational excellence creates... Show More
Job Requirements
- Associate or bachelor’s degree preferred
- intermediate knowledge of overall hotel operations
- ability to stand for extended periods and perform physical tasks such as lifting up to 25 pounds, bending, stooping, and kneeling
- willingness to work varied schedules including holidays, weekends, and alternate shifts
Job Qualifications
- Associate or bachelor’s degree preferred
- intermediate knowledge of hotel operations
- strong leadership and people management skills
- excellent communication and interpersonal abilities
- ability to analyze financial reports and budgets
- problem-solving and conflict resolution skills
- understanding of safety and sustainability practices
Job Duties
- Interview, select, train, schedule, coach, and support associates
- oversee hotel departments to ensure optimal service and hospitality
- assist GM in preparation of forecasts, reports, and budget development
- monitor guest satisfaction scores and work to improve them
- resolve customer complaints and anticipate operational issues
- oversee property accounting functions including accounts payable/receivable and audits
- coordinate with corporate accounting for payroll
- ensure internal audit standards are met
- collaborate with sales staff on strategies to improve occupancy and revenues
- monitor and maintain front office systems
- serve on the hotel safety committee
- create action plans to remedy guest service deficiencies
- follow sustainability guidelines
- practice safe work habits and follow safety standards
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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