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Director Of Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Career development opportunities
Employee Discounts

Job Description

Aramark Sports & Entertainment is a leading provider of food and beverage operations within large venues such as sports stadiums, concert arenas, and other entertainment facilities. As part of Aramark, a global leader serving millions of guests daily across 15 countries, the Sports & Entertainment division focuses on delivering exceptional service and innovative dining experiences to guests at some of the most high-profile events. The company is committed to operational excellence, client satisfaction, and fostering a positive work environment for its employees. Rooted in a mission of service and united by purpose, Aramark prioritizes sustainable practices and diversity, equity, and... Show More

Job Requirements

  • Minimum of 5+ years of large venue or multi-unit management experience
  • Premium and concessions management experience preferred
  • Direct P&L responsibility within a comparably scoped environment
  • Ability to lead a large team of culinary and operations managers in a high volume, fast paced environment
  • Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, and building a strong business
  • Passion for food and beverage with ability to identify and develop successful concepts
  • Ability to communicate effectively with clients and senior management
  • Ability to respond effectively to changing demands
  • Willingness to be hands-on with staff and operations
  • Willingness to work flexible hours including evenings, weekends and holidays

Job Qualifications

  • Minimum of 5+ years of large venue or multi-unit management experience
  • Premium and concessions management experience preferred
  • Direct P&L responsibility within a comparably scoped environment
  • Ability to lead a large team of culinary and operations managers in a high volume, fast paced environment
  • The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role
  • A passion for food and beverage with an ability to identify and develop successful concepts
  • Ability to communicate effectively with clients and senior management
  • Ability to respond effectively to changing demands
  • P&L accountability and/or contract-managed service experience is desirable
  • Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays

Job Duties

  • Full P&L responsibility in regard to food and beverage
  • Manage the client relationship at the location while providing hands on execution and leadership of operations
  • Leadership of a large team of managers and workforce throughout multiple units and concepts
  • Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
  • Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth
  • Recruitment and development of new and existing managers
  • Interact successfully with the client, stadium guests and team members on a regular basis

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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