Director of Housekeeping, Tenaya Lodge at Yosemite (Fish Camp, CA)

Delaware North Parks and Resorts is a reputable hospitality company known for its commitment to delivering exceptional guest experiences across various iconic locations. Among its many esteemed properties, Tenaya Lodge at Yosemite stands out as a premier 4-diamond resort located in Fish Camp, California, just outside the southern entrance of Yosemite National Park. Nestled amidst majestic granite peaks and lush forests, Tenaya Lodge offers guests a tranquil and enriching escape into nature, blending luxury accommodations with the natural beauty of California's famous national park. The resort also features Waybound, a unique collection of modern cabins and cottages that provide guests with a more private and intimate retreat experience, while still granting access to the full amenities of the resort. This property is known for catering to adventurous travelers and families alike, providing access to a wide variety of outdoor experiences such as hiking, climbing, and exploring the surrounding wilderness.

At Delaware North, employees are more than just staff; they are part of a legacy that spans more than a century, built on family values and a dedication to excellence. The company offers a comprehensive culture focused on growth, opportunity, and teamwork. Talented team members are given ample scope to develop their careers in multiple sectors including hotels, restaurants, sports arenas, and retail operations within the hospitality industry. The staff at Tenaya Lodge deeply embody the company's philosophy, providing a warm, welcoming environment with an emphasis on personalized service and attention to detail. They foster an inclusive workspace that welcomes diversity and encourages every team member to feel valued and respected.

The Executive Housekeeper role at Tenaya Lodge is a critical leadership position responsible for overseeing and managing the housekeeping team to ensure the resort maintains the highest standards of cleanliness and sanitation. This role demands a hands-on manager with a passion for hospitality and a keen eye for detail who can lead a team of housekeepers to deliver impeccable rooms and public spaces that meet and exceed guest expectations. Given the high standards of a 4-diamond resort, the Executive Housekeeper plays a vital role in guest satisfaction and overall resort reputation.

In this position, you will be charged with hiring, training, scheduling, and evaluating the performance of the housekeeping team. You will also be responsible for managing inventory control of cleaning supplies and equipment, enforcing safety procedures such as proper use of cleaning chemicals per Material Safety Data Sheets, and conducting regular inspections of guest rooms and resort areas. This role requires strong organizational and communication skills to monitor expenses, control payroll costs, and coordinate with other departments at the resort to ensure seamless operations. Flexibility is essential, as the role includes working various shifts including days, holidays, evenings, and weekends as needed to support resort operations.

The company offers a competitive salary range between $70,304 and $88,400 per year, inclusive of an annual bonus plan based on company and individual performance, or a role-based uncapped sales incentive plan. Additional benefits include relocation assistance and temporary housing, underlining the company's commitment to supporting new hires through their transition. Tenaya Lodge's Executive Housekeeper role is ideal for someone with at least five years of management experience in housekeeping, competent in supervising teams, and knowledgeable about the tools and solvents used in professional cleaning. Possession of a valid driver’s license and the physical capability to meet the job’s demands are also required.

Joining Delaware North and Tenaya Lodge means being part of a dynamic team that offers opportunities for professional growth, rewards for performance, and a workplace culture that celebrates inclusiveness and teamwork. You will be contributing to an unforgettable guest experience in one of the most stunning natural settings in the United States while furthering your career in the hospitality industry.