Director of Golf Operations

This position is offered by a prestigious organization overseeing multiple golf properties, distinguished in the private club and upscale hospitality sector. The company prides itself on delivering exceptional member and guest experiences, operational excellence, and maintaining high standards across all managed locations. Currently, it manages three notable golf clubs: 1876 Country Club, Legacy Ridge Country Club, and The Bridges Country Club. Each club presents its specific challenges and opportunities, from a new construction project to established operations needing strategic leadership and refinement. The organization values strategic leadership, financial acumen, and a commitment to service excellence among its management team, ensuring that all properties meet or exceed performance expectations and deliver memorable experiences to members and guests alike.

The Director of Golf Operations role is a critical leadership position responsible for the strategic oversight and everyday management of these three contrasting golf properties. This role demands a multifaceted approach blending operational expertise with the ability to drive financial performance and cultivate a culture of excellence and accountability. The Director will lead the pre-opening stages of 1876 Country Club, overseeing final construction phases, staff recruitment and onboarding, and launching operating and service standards to assure a seamless and successful opening. Concurrently, leadership of Legacy Ridge Country Club focuses on enhancing Food & Beverage services and operational processes following its recent acquisition, alongside mentoring department heads to enhance service standards and boost revenue through innovative event programming and menu development. The Bridges Country Club requires ongoing leadership to sustain strong operations and member satisfaction, emphasizing continual improvement and management team support.

This position reports directly to executive leadership and is responsible for establishing and enforcing consistent brand standards and service quality across all clubs. Financial responsibilities include budget creation and management, monitoring key performance indicators such as revenue and expenses, and strategically increasing membership, rounds played, and food and beverage revenue. The Director will also take the helm on team leadership, recruiting and nurturing top talent, fostering a collaborative and high-performance work environment, and conducting performance evaluations and professional development initiatives. Furthermore, the role emphasizes exceptional member and guest experience delivery, handling escalated concerns diplomatically, and building strong, trusting relationships with members and key community stakeholders.

Given the complex nature of managing multiple sites in various stages of development and operational maturity, the ideal candidate must possess strong leadership skills, a thorough understanding of golf operations and Food & Beverage management, financial literacy, and a proven ability to thrive in dynamic, fast-paced environments where high accountability is the norm. Experience with pre-opening or renovation projects, private clubs, and multi-unit management is highly preferred, making this an excellent opportunity for a seasoned professional to contribute significantly to an esteemed organization in the golf and hospitality industry.