Director of Front Office - Rooms - Grand Bohemian Savannah

The Bohemian Hotel Savannah Riverfront, Autograph Collection, is a premier boutique luxury hotel located in the heart of Savannah's historic Riverfront district. This distinguished property artfully blends Southern charm with a creative ambiance, offering guests a unique experience marked by curated original artwork, upscale dining, and stunning river views from Bay Street. Known for standout experiences such as rooftop cocktails overlooking the water and refined cuisine, the hotel also features modern fitness and meeting facilities, complemented by a warm, service-driven culture. The Bohemian is more than just a place to stay—it's a destination where hospitality and creativity come alive.

As a member of the Davidson Hospitality Group, the hotel benefits from a management style that combines small company personal service with the experience and resources of a larger organization. Davidson Hospitality is acclaimed for overseeing a variety of high-quality hotels, restaurants, and entertainment venues across the United States. The group's entrepreneurial approach fosters an environment where team members are empowered to deliver exceptional value to guests and owners alike.

The Front Office Manager role at The Bohemian Hotel Savannah Riverfront is a leadership position integral to delivering exceptional guest service and operational excellence. This position involves overseeing all front desk operations to maintain smooth daily functionality while elevating the guest experience to meet luxury standards. The Front Office Manager is responsible for ensuring that each guest arrival and departure reflects the highest levels of service and that guest concerns are addressed promptly and professionally. Through strong collaboration with departments such as Housekeeping, Engineering, Sales, and Food & Beverage, the manager ensures seamless hotel operations that meet and exceed brand standards and Forbes/AAA-level expectations.

This role requires a visible, hands-on leader who can inspire and cultivate an inclusive, positive culture within the front office team. The manager recruits, trains, coaches, and develops staff to support high engagement and accountability. Regular performance evaluations and team meetings ensure continuous team growth and operational improvement.

Driving revenue enhancement is also a key part of this role. The Front Office Manager partners with revenue management to implement upselling strategies and optimize room inventory. By identifying opportunities for ancillary revenue growth through guest engagement, the manager plays a vital role in achieving financial goals.

Candidates for this position should bring over three years of progressive hotel front office leadership experience, preferably in luxury or lifestyle properties. The ideal leader will have a strong understanding of hotel operations, revenue strategies, and labor management, combined with excellent communication and problem-solving skills. Experience with major property management systems, especially Opera, is preferred. Flexibility to work evenings, weekends, and holidays is essential in this role.

Overall, this Front Office Manager position offers a dynamic opportunity to lead in a vibrant luxury hotel environment, contributing to memorable guest experiences and the continued success of The Bohemian Hotel Savannah Riverfront.