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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,800.00 - $84,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Grand Bohemian Orlando, Autograph Collection, is an exquisite luxury boutique hotel located in the vibrant heart of Downtown Orlando's Arts District. This hotel distinguishes itself with a unique blend of artistic expression and sophisticated comfort, offering guests an unparalleled hospitality experience. Stepping into the hotel, visitors are greeted with a grand lobby featuring striking Italian mosaics and original artwork that set the tone for a visually inspiring stay. Each room is thoughtfully designed with rich textures, custom furnishings, and marble accents, creating a luxurious and inviting atmosphere. The hotel's amenities include an upscale restaurant presenting refined dining options, a jazz... Show More
Job Requirements
- Education in hospitality or related field preferred
- minimum five years in front desk supervisory role
- excellent organizational and leadership capabilities
- proficiency with hotel management systems such as Opera PMS, Micros, and Microsoft Office
- strong communication skills
- ability to work under pressure in a fast-paced environment
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- Five plus years of experience in hotel front desk management or supervisory operations
- strong leadership and management skills
- excellent communication and interpersonal skills
- fluency in English reading, writing, and speaking
- proficient in hotel management software including Opera PMS and Micros
- detail-oriented and effective multi-tasker
- customer service oriented with commitment to exceptional guest experiences
- prior cash handling experience
- ability to work flexible hours including weekends and holidays
Job Duties
- Lead front desk operations to ensure exceptional customer service
- oversee recruitment, selection, and orientation of front office staff
- train and coach team members to maintain high performance
- conduct performance reviews and implement recognition programs
- collaborate with other departments to ensure seamless guest experiences
- manage daily operational tasks including cash handling
- maintain proficiency in hotel management software and Microsoft Office
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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