Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
401k plan
wellness programs
Referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
White Lodging is a renowned hospitality company specializing in developing and operating a diverse portfolio of premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities in the United States. With a firm commitment to excellence, White Lodging prides itself on creating memorable guest experiences and fostering a workplace culture that values teamwork, innovation, and service. The company emphasizes a people-first approach, understanding that hospitality, much like life, centers on the way people feel during their interactions. Its portfolio showcases award-winning properties that blend luxury with comfort, setting industry standards for premium guest services and operational efficiency.... Show More
Job Requirements
- Previous front office leadership experience
- Strong communication skills
- Problem-solving skills
- Ability to develop and motivate teams
- Experience with hotel systems such as PMS and POS
- Strong understanding of front office procedures
- Proven ability to drive performance results
Job Qualifications
- Previous front office leadership experience, preferably in a full-service hotel environment
- Strong communication and problem-solving skills with a focus on guest and associate satisfaction
- Ability to develop and motivate teams while managing multiple operational priorities
- Experience with hotel systems (PMS, POS) and strong understanding of front office procedures
- Proven ability to drive performance results and uphold hospitality standards
Job Duties
- Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery
- Develop and implement department strategies that improve financial performance and guest satisfaction
- Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development
- Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements
- Collaborate with other departments to drive alignment and communication for an optimal guest experience
- Monitor and analyze guest service scores and implement corrective actions to continuously improve results
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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