Director of Food and Beverage - Hilton Des Moines Downtown

Hilton Des Moines Downtown is a premier hotel located in the heart of downtown Des Moines, Iowa. Affiliated with the larger Hilton brand, renowned globally for its excellence in hospitality, this property is uniquely positioned adjacent to the Iowa Events Center, providing exceptional access to business and leisure travelers attending events and exploring the city. This 330-room hotel offers expansive amenities including 14,000 square feet of versatile meeting space, catering to conferences, banquets, and social events. Hilton Des Moines Downtown prides itself on delivering impeccable service, modern facilities, and a welcoming ambiance, making it a favored destination for visitors of all kinds.

The Director of Food and Beverage role at Hilton Des Moines Downtown is a pivotal leadership position responsible for overseeing all aspects of the food and beverage operations within the hotel. This includes direct management of flagship outlets such as the Park Street Bar, Park Street Kitchen, and the In-Room Dining services, as well as the culinary and banquet departments. The ideal candidate will be an innovative, hands-on leader with a deep focus on team development and financial performance. The Director is entrusted with planning, directing, and controlling the food and beverage functions to meet high standards of quality and service while achieving budgetary goals.

Key responsibilities involve coordinating between different sub-departments such as kitchens, banquets, and stewards, ensuring smooth operation and profitable scheduling. There is a strong emphasis on collaboration with chefs and restaurant managers in menu development and merchandising to attract and retain customer interest. The Director must closely monitor all costs related to food, beverage, and labor and implement effective controls to maintain financial health. Furthermore, they are tasked with maintaining and enhancing guest satisfaction by regularly reviewing service quality and addressing any complaints swiftly and elegantly.

Hilton’s corporate standards and government regulations are upheld rigorously under this role, ensuring compliance with all Hilton policies and relevant laws. The selected candidate will regularly evaluate operations and recommend marketing and operational changes responsive to customer feedback and competitive dynamics. This leadership role requires a dynamic individual who embodies Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and prompt action.

Working at Hilton Des Moines Downtown means joining a globally recognized hospitality company with nearly a century of leadership in service excellence. This position offers a unique opportunity to contribute to a respected brand committed to enriching guest experiences and supporting team members’ professional growth. The role includes a competitive salary with a comprehensive benefits package supporting health, well-being, and career advancement, which aligns with Hilton’s commitment to nurturing its team in a diverse and inclusive environment. The Director of Food and Beverage plays a crucial role in driving the hotel’s success, delivering remarkable hospitality experiences and ensuring operational excellence across all food and beverage services.