Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $170,000.00 - $185,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Flexible working hours
Job Description
Four Seasons is a globally renowned luxury hospitality company known for delivering exceptional experiences to guests, residents, and partners around the world. Powered by a dedicated workforce that values respect, personal growth, and genuine care, Four Seasons cultivates a workplace culture where employees are inspired to push their limits and thrive. The company emphasizes world-class employee experiences as the foundation for delivering outstanding guest service, making it a leader in the luxury hotel industry. Recognized consistently among Fortune Magazine's 100 Best Companies to Work For since 1998, Four Seasons prides itself on fostering an environment where everyone is welcomed, valued,... Show More
Job Requirements
- College degree preferably specializing in hotel or restaurant management
- Five to seven years previous experience in food and beverage department head position showing upward growth in senior roles
- Working knowledge of division operations
- Proficiency in reading, writing and oral English
- Good skills in team building, leadership, and connection
Job Qualifications
- College degree preferably specializing in hotel or restaurant management
- Five to seven years previous experience in food and beverage department head position showing upward growth in senior roles
- Working knowledge of division operations
- Proficiency in reading, writing and oral English
- Good skills in team building, leadership, and connection
- Familiarity with systems such as MS Office, Word, PowerPoint, Excel, Opera property management system, Avero, Birchstreet, Micros
Job Duties
- Manage the day-to-day life of the division both at the operational and administrative levels
- Direct and control activities of the food and beverage departments to ensure application of Four Seasons quality standards, policies and procedures
- Explain profit and loss statements, weekly reports, and labor reports to staff such as the director of finance
- Perform controls in all areas of the food and beverage division to ensure quality standards are met
- Prepare and conduct annual performance reviews and inform management of department developments
- Participate in team development through personalized monitoring and training actions
- Conduct recruitment interviews according to Four Seasons quality criteria and 'Evolve Interview Guide'
- Monitor proper management of department payroll
- Regularly oversee food and beverage staff to prevent operational difficulties
- Establish rational annual income and expenditure plans for the division
- Concentrate efforts on maximizing profit and controlling costs
- Contribute to development of the hotel's annual marketing plan to increase revenue and improve hotel image
- Work closely with general management, chefs, and beverage leaders on menus, offerings, and corporate activations
- Communicate with all hotel departments regarding business fluctuations, special guests, and groups
- Develop excellent relationships with guests, regulars, and group contacts to provide quality personalized service
- Be present on operations and position as an interlocutor of choice
- Provide personalized follow-up for each client during their stay and ensure all requests are met
- Be an ambassador of the Four Seasons philosophy and ensure it is understood and respected by all
- Work in harmony with colleagues and supervisors
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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