Director of Food and Beverage

Mayo Civic Center is a premier convention and event venue located in Rochester, MN, well-known for hosting a variety of events ranging from concerts, conventions, sports events to community gatherings. The center is a hub of activity that supports large-scale events and offers top-tier service and facilities to meet diverse event requirements. The Mayo Civic Center operates with a commitment to delivering exceptional guest experiences through quality, professionalism, and operational excellence.

The Director of Food & Beverage at Mayo Civic Center holds a key leadership position responsible for the strategic direction, management, and operational excellence of all food and beverage services within the venue. This role is critical in ensuring that food and beverage operations including concessions, premium hospitality, catering, and special event sales are delivered with a commitment to quality, customer satisfaction, and financial performance. The Director leads multiple teams and closely collaborates with venue partners, clients, and stakeholders to uphold service standards and drive business growth. This full-time position offers a competitive salary reflective of experience and is based on-site in Rochester, MN.

The Director’s responsibilities encompass budgeting, financial oversight, operational planning, and compliance with food safety and liquor regulations. This leadership role also extends to business development by fostering new client relationships and promoting food and beverage services to enhance revenue growth. The Director plays a vital role in ensuring all facilities and equipment comply with health codes and internal policies, maintaining both cost control and quality standards. Additionally, the position requires managing labor effectively and ensuring excellent guest and client satisfaction during events. The Mayo Civic Center values professionalism, teamwork, and a customer-focused mindset, all traits expected from the successful candidate in this role.

This position requires a blend of strategic vision and practical execution skills. The ideal candidate will have a background in hospitality management or a related field, with substantial leadership experience in a large venue, arena, convention center, or hospitality environment. Expertise in budget management, labor control, vendor relations, and operational planning is essential. Certifications such as ServSafe or Food Handler Certification are required within 30 days of hire, emphasizing the venue’s commitment to health and safety standards.

Candidates must be prepared to work flexible hours including nights, weekends, and holidays, reflecting the nature of event-driven operations. Physical demands include the ability to walk long distances and handle some lifting, ensuring effective supervision across the facility. The Mayo Civic Center fosters a supportive, inclusive workplace and encourages applicants from diverse backgrounds especially women, minorities, individuals with disabilities, and protected veterans.