Director of Food & Beverage

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

Company-paid disability

Life insurance

Employee assistance program

Supplemental benefits

401(k) with match

Employee Discounts

Paid vacation

Sick Time

Job Description

The hiring establishment is a reputable hotel renowned for its commitment to excellent guest services and high operational standards. Specializing in hospitality, this hotel offers a comprehensive range of amenities including upscale dining and beverage services. With a focus on maintaining superior quality and delivering outstanding guest experiences, the hotel thrives on fostering an engaging environment where customers receive top-notch food and beverage offerings in a welcoming atmosphere. The company is dedicated to continuous improvement and profitability while upholding the highest standards of compliance and security.

The Director of Food and Beverage will play a pivotal role in managing the hotel's food and beverage departments. This leadership position is responsible for overseeing food preparation, food and beverage service, and ensuring that operational standards are consistently met or exceeded. The Director will actively contribute to maximizing the profitability of the hotel’s food and beverage operations by managing budgets, controlling inventory, and developing both short-term and long-term strategic financial and operational plans. A key part of the role is to maintain a high level of guest satisfaction by enhancing product quality through employee development, quality job engineering, and fostering a positive image of the food and beverage department. The Director also participates in the preparation and execution of local and national sales and marketing programs for food and beverage services.

Compliance with company policies and local, state, and federal laws and regulations is critical in this role. The Director will also ensure the security of financial transactions by maintaining procedures for credit control and money handling. Addressing guest concerns related to the department and ensuring corrective actions are swiftly implemented is part of the responsibility, which contributes to the overall guest satisfaction and brand reputation enhancement.

Overall, the Director of Food and Beverage acts as a strategic leader and operational manager, requiring strong business acumen, the ability to interpret financial and production reports, and the skillful interaction with a diverse range of stakeholders including guests, employees, union representatives, and government officials. A commitment to excellence and the capability to make informed business decisions grounded in experience and data analysis are vital. This full-time managerial position demands a combination of leadership, operational expertise, and a solid academic background, making it ideal for candidates with a passion for hospitality management and a drive to succeed in a dynamic hotel environment.

Job Requirements

Bachelor’s degree in hotel management or business
2 years supervisory experience in food and beverage operations as a department manager
2 years line level operations experience
two years of direct sales or retail trade experience
ability to read and interpret business records and statistical reports
interpret financial information and prepare budgets
ability to analyze and interpret policies and understand government regulations regarding business operations
make business decisions based on production reports, facts, and personal experience
interact with the general public, customers, employees, union and government officials with tact and courtesy

Job Qualifications

Bachelor’s degree in hotel management or business
2 years supervisory experience in food and beverage operations as a department manager
2 years line level operations experience
two years of direct sales or retail trade experience
equivalent combination of education and experience

Job Duties

Maintain standards of food and beverage quality and guest service quality
achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department and participate in the preparation of the annual hotel budget
contribute to the profitability and guest satisfaction perception of other hotel departments
assist in preparing local and national sales/marketing programs for food and beverage
develop short term and long term financial and operational plans for the food and beverage department which support the overall objectives of the hotel
maintain inventory control procedures
increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image
manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations
maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions
receive departmental related guest concerns and ensures corrective action is taken
other duties as assigned