Director of Food and Beverage

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Competitive wages

Comprehensive benefit plan

401K matching program

Employee Travel Discounts

Health Insurance

Paid Time Off

Training and development programs

Job Description

The Hilton Phoenix Resort at the Peak is a distinguished flagship resort known for its luxurious accommodations and exceptional guest experiences. Located in a vibrant region, the resort is currently undergoing a significant transformation involving a comprehensive renovation and rebranding project that aims to elevate its status and redefine luxury hospitality in the area. This exciting phase presents a unique opportunity for hospitality professionals to contribute to a visionary project that blends tradition with innovation and sets a new standard for quality and service in the resort industry. The resort's ownership, Crescent Hotels & Resorts, is a respected hospitality management company dedicated to delivering exceptional service and memorable experiences for guests across its portfolio of properties in North America. Crescent Hotels & Resorts takes pride in fostering a workplace culture where associates feel valued, supported, and empowered to grow professionally while celebrating their individuality. They offer competitive wages, comprehensive benefit plans, 401K matching, and discounts across their managed properties, creating an environment where employees truly belong and thrive.

The Director of Food & Beverage position at Hilton Phoenix Resort at the Peak is a senior leadership role designed for an experienced and visionary professional passionate about food and beverage management. This role carries the responsibility of overseeing the entire Food and Beverage Department, ensuring the highest standards of quality, service, and merchandising are consistently achieved to maximize hotel profitability. The Director plays a crucial role in planning and directing all front-of-house operations, including restaurants, room service, banquets, and poolside dining. Collaboration with the sales team and executive chef is essential for developing seasonally appropriate menus and coordinating special events that delight guests while enhancing the resort's culinary reputation. This role requires strategic planning in budget management, cost control, and staffing to maintain efficient operations that meet financial objectives.

As a leader within Crescent Hotels & Resorts, the Director of Food & Beverage is also charged with fostering a collaborative and supportive team environment, driving continuous improvement among associates through training and development programs. The role demands strong communication skills, both verbal and written, to ensure clear direction and effective coordination across all food and beverage sub-departments. Additionally, adherence to state and federal regulations, particularly regarding food safety and alcohol service, is a critical component of the position. This role is ideal for a professional who thrives on innovation, enjoys leading dynamic teams through change, and is committed to building a lasting legacy in luxury hospitality. The opportunity extends beyond standard management; it is a chance to influence and shape the future of a premier resort during a pivotal phase of its evolution. Employment is full-time with competitive wages, and the company emphasizes the importance of work-life balance, health, and well-being through its comprehensive benefits and supportive policies.

Job Requirements

high school diploma or equivalent
minimum three years leadership experience in food and beverage
food manager certification preferred
strong communication skills both verbal and written
knowledge of federal and state food safety and alcohol regulations
ability to lead and motivate a team
experience in budget management and cost control
willingness to work flexible hours including evenings weekends and holidays

Job Qualifications

minimum three years leadership experience in a food and beverage role
food manager certification highly preferred
excellent verbal and written communication skills
knowledge of federal and state food safety alcohol compliance laws
demonstrated ability to lead and develop teams
strong organizational and management skills
experience with budgeting and cost control

Job Duties

oversee the direction and activities of the food and beverage department to maintain high standards of quality service and merchandising to maximize profitability
plan and direct functions of administration and planning of front of house food and beverage department
describe assign and delegate responsibility and authority for operation of front of house food and beverage sub-departments including room service restaurants banquets pool
oversee banquet operations and collaborate with sales team to develop banquet menus and coordinate special events
work with executive chef to develop and change food and beverage programming seasonally
develop implement and monitor schedules for all front of house food and beverage sub-departments to achieve profitability
implement effective control of food beverage and labor costs to crescent standards
interview hire train recommend performance evaluations resolve problems provide open communication and recommend discipline or termination when appropriate
ensure compliance with state federal and corporate requirements for alcoholic beverage service
assist managers in achieving profit objectives and quality standards for food service cleanliness merchandising and promotion
review evaluate guest satisfaction and recommend new operating and marketing policies as needed
develop operating tools such as budgeting forecasting purchase specifications recipes and production control
continuously evaluate performance and encourage associate improvement
plan administer training and development programs
communicate clearly in verbal and written forms to provide direction to staff