Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Hilton Richmond Downtown is a premier hospitality establishment located in the heart of Richmond, offering luxurious accommodations and exceptional guest services. As part of the Hilton Hotels & Resorts brand, which is globally recognized for its commitment to quality and guest satisfaction, this property combines contemporary comfort with a vibrant city atmosphere. Known for its outstanding dining facilities and event spaces, Hilton Richmond Downtown caters to both leisure and business travelers, providing a comprehensive range of amenities including upscale restaurants, stylish bars, and flexible banquet venues. The hotel prides itself on fostering an environment where talented professionals can grow and deliver unmatched guest experiences.
The Director of Food & Beverage at Hilton Richmond Downtown plays a crucial leadership role in overseeing the entire Food and Beverage department, which includes multiple dining outlets such as restaurants, lounges, bars, as well as banquet and catering operations. This position reports directly to the General Manager and supervises a dynamic team comprising restaurant managers, bar managers, banquet managers, F&B supervisors, and service staff. The ideal candidate will possess a minimum of five years of progressive leadership experience in food and beverage management within a hotel or similar hospitality setting. They will be responsible for ensuring that all outlets meet high standards of quality, service, and compliance while driving operational efficiency and financial performance.
Key responsibilities for this role include managing departmental budgeting, forecasting, labor control, and cost of goods sold to maximize profitability. The Director of Food & Beverage will collaborate closely with culinary and beverage teams to develop innovative menus, beverage programs, and promotional events aimed at enhancing guest satisfaction and revenue growth. Additionally, this leader will maintain rigorous standards for food safety, sanitation, and alcohol compliance, ensuring the hotel adheres to all relevant regulations and brand guidelines.
An emphasis is placed on team development through training, mentoring, and performance management to cultivate a motivated and skilled workforce. The Director will regularly inspect all food and beverage outlets to maintain cleanliness, quality, and operational excellence. They will also monitor guest satisfaction metrics and implement improvements to continuously elevate the guest experience. Beyond operational duties, this role requires strong collaboration with other hotel departments such as Sales, Banquets, and Front Office to support group and event functions successfully.
Proficiency in financial analysis, including reviewing profit and loss reports and key performance indicators, is essential for strategic decision-making. Familiarity with Microsoft Office, POS systems, and food and beverage management software further supports operational effectiveness. The role demands flexibility to work varied schedules, including nights, weekends, and holidays, reflective of the hospitality industry's demands. Hilton Richmond Downtown offers a dynamic work environment that rewards innovation, excellence, and a passion for hospitality, making this an excellent opportunity for an experienced Food & Beverage professional to advance their career.
The Director of Food & Beverage at Hilton Richmond Downtown plays a crucial leadership role in overseeing the entire Food and Beverage department, which includes multiple dining outlets such as restaurants, lounges, bars, as well as banquet and catering operations. This position reports directly to the General Manager and supervises a dynamic team comprising restaurant managers, bar managers, banquet managers, F&B supervisors, and service staff. The ideal candidate will possess a minimum of five years of progressive leadership experience in food and beverage management within a hotel or similar hospitality setting. They will be responsible for ensuring that all outlets meet high standards of quality, service, and compliance while driving operational efficiency and financial performance.
Key responsibilities for this role include managing departmental budgeting, forecasting, labor control, and cost of goods sold to maximize profitability. The Director of Food & Beverage will collaborate closely with culinary and beverage teams to develop innovative menus, beverage programs, and promotional events aimed at enhancing guest satisfaction and revenue growth. Additionally, this leader will maintain rigorous standards for food safety, sanitation, and alcohol compliance, ensuring the hotel adheres to all relevant regulations and brand guidelines.
An emphasis is placed on team development through training, mentoring, and performance management to cultivate a motivated and skilled workforce. The Director will regularly inspect all food and beverage outlets to maintain cleanliness, quality, and operational excellence. They will also monitor guest satisfaction metrics and implement improvements to continuously elevate the guest experience. Beyond operational duties, this role requires strong collaboration with other hotel departments such as Sales, Banquets, and Front Office to support group and event functions successfully.
Proficiency in financial analysis, including reviewing profit and loss reports and key performance indicators, is essential for strategic decision-making. Familiarity with Microsoft Office, POS systems, and food and beverage management software further supports operational effectiveness. The role demands flexibility to work varied schedules, including nights, weekends, and holidays, reflective of the hospitality industry's demands. Hilton Richmond Downtown offers a dynamic work environment that rewards innovation, excellence, and a passion for hospitality, making this an excellent opportunity for an experienced Food & Beverage professional to advance their career.
Job Requirements
- Bachelor’s degree in hospitality, business, or related field preferred
- Formal culinary, beverage, or hospitality certifications a plus
- Minimum 5 years of progressive food and beverage leadership experience
- Prior experience managing multiple outlets, banquets, and bars required
- Strong background in financial management, budgeting, and cost control
- Strong leadership, communication, and team development abilities
- Thorough knowledge of restaurant, bar, and banquet operations
- Understanding of cost controls, labor management, and inventory systems
- Ability to analyze P&L reports, financial data, and key performance metrics
- Knowledge of food safety, sanitation, and alcohol compliance regulations
- Excellent organizational, problem-solving, and time-management skills
- Ability to work flexible schedules, including nights, weekends, and holidays
- Proficiency in Microsoft Office, POS systems, and F&B management software
Job Qualifications
- Bachelor’s degree in hospitality, business, or related field preferred
- Formal culinary, beverage, or hospitality certifications a plus
- Minimum 5 years of progressive food and beverage leadership experience
- Prior experience managing multiple outlets, banquets, and bars required
- Strong background in financial management, budgeting, and cost control
- Strong leadership, communication, and team development abilities
- Thorough knowledge of restaurant, bar, and banquet operations
- Understanding of cost controls, labor management, and inventory systems
- Ability to analyze P&L reports, financial data, and key performance metrics
- Knowledge of food safety, sanitation, and alcohol compliance regulations
- Excellent organizational, problem-solving, and time-management skills
- Ability to work flexible schedules, including nights, weekends, and holidays
- Proficiency in Microsoft Office, POS systems, and F&B management software
Job Duties
- Oversee all food and beverage outlets, including restaurants, lounges, bars, and banquets
- Direct and support F&B management team to achieve financial and operational goals
- Maintain high service standards and ensure consistent, exceptional guest experiences
- Develop menus, beverage programs, promotions, and special events with culinary and beverage teams
- Manage departmental budgeting, forecasting, labor control, and cost of goods
- Train, mentor, and coach staff
- support recruiting, onboarding, and performance management
- Conduct regular inspections of outlets to ensure cleanliness, quality, and compliance with brand and company standards
- Monitor guest satisfaction scores and implement improvements as needed
- Ensure compliance with state and local alcohol service regulations and food safety guidelines
- Collaborate with Sales, Banquets, and Front Office to support group and event operations
- Maintain vendor relationships and oversee purchasing and inventory systems
- Prepare departmental reports, attend management meetings, and contribute to property leadership initiatives
- Perform additional duties as assigned by management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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