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Auberge du Soleil logo

Director of F&B Outlets

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $115,000.00 - $125,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development

Job Description

Auberge du Soleil stands as the flagship location of the Auberge Resorts collection, renowned for its impeccable standards in luxury hospitality and exceptional guest experiences. Nestled in the breathtaking Napa Valley hillside, this esteemed resort offers a blend of natural beauty, sophisticated design, and world-class service. As part of the prestigious Relais & Châteaux association, Auberge du Soleil embraces the French "joie de vivre"—a commitment to culinary excellence, refined service, and authentic cultural immersion. The resort caters to discerning guests who seek a combination of tranquility, luxury, and personalized hospitality in an exclusive setting. Employees at Auberge du Soleil enjoy... Show More

Job Requirements

  • Ability to maneuver at least 35 pounds
  • ability to stand and walk for extended periods
  • ability to work evenings weekends and holidays as business needs require

Job Qualifications

  • Minimum 5–7 years of progressive leadership experience in luxury food and beverage operations
  • proven experience overseeing multiple outlets in a high-end or Forbes/Michelin-level environment
  • strong financial acumen with experience managing budgets forecasting and labor controls
  • deep understanding of front-of-house operations service standards and guest experience design
  • exceptional leadership presence with ability to inspire and influence at all levels
  • strong communication skills focusing on clarity empathy and accountability
  • highly organized with strong operational and strategic thinking capabilities
  • ability to navigate complex situations with professionalism and sound judgment
  • passion for luxury hospitality food and beverage and creating memorable guest experiences

Job Duties

  • Champion Auberge's culture fostering trust accountability and engagement across all outlets
  • lead coach and develop department leaders building high-performing empowered management teams
  • model intentional communication and inspire teams to deliver warm anticipatory and personalized service
  • drive alignment with Promises and Practices ensuring consistent leadership behaviors and guest interactions
  • partner with Talent and Culture to support recruitment onboarding training and retention strategies
  • oversee daily operations of The Restaurant Bar In-Room Dining and Pool to ensure seamless execution and service consistency
  • establish implement and refine SOPs to improve efficiency service delivery and overall guest satisfaction
  • maintain Forbes 5-Star and Michelin-level standards across all outlets
  • ensure compliance with health safety sanitation and alcohol service regulations
  • collaborate closely with culinary leadership to ensure alignment between kitchen and front-of-house operations
  • handle guest escalations with professionalism empathy and urgency
  • monitor guest feedback and implement improvements to enhance dining experience
  • partner with Sales Events and Concierge for group and VIP experience coordination
  • oversee financial performance including budgeting forecasting and cost control
  • drive revenue through strategic initiatives upselling and innovative programming
  • analyze financial reports and KPIs to identify opportunities for improvement
  • manage labor effectively ensuring alignment with business levels while maintaining service excellence
  • lead performance management processes including coaching feedback and disciplinary actions
  • ensure consistent application of policies procedures and labor laws
  • identify talent and create development plans to support internal growth and succession planning
  • support Management in Development participants through coaching mentorship and exposure
  • promote culture of recognition engagement and continuous feedback
  • develop and execute outlet strategies aligned with hotel goals
  • introduce new concepts programming and service enhancements to elevate guest experience
  • stay current on industry trends and seek opportunities for innovation
  • collaborate cross-functionally to drive property-wide initiatives and improvements

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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