Auberge du Soleil logo

Director of F&B Outlets

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $115,000.00 - $125,000.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development

Job Description

Auberge du Soleil stands as the flagship location of the Auberge Resorts collection, renowned for its impeccable standards in luxury hospitality and exceptional guest experiences. Nestled in the breathtaking Napa Valley hillside, this esteemed resort offers a blend of natural beauty, sophisticated design, and world-class service. As part of the prestigious Relais & Châteaux association, Auberge du Soleil embraces the French "joie de vivre"—a commitment to culinary excellence, refined service, and authentic cultural immersion. The resort caters to discerning guests who seek a combination of tranquility, luxury, and personalized hospitality in an exclusive setting. Employees at Auberge du Soleil enjoy a vibrant work environment characterized by dedication to quality, teamwork, and continuous growth, complemented by competitive pay and comprehensive benefits.

The Director of Outlets at Auberge du Soleil plays a pivotal leadership role that directly shapes the guest experience across all dining venues, including The Restaurant, The Bar, In-Room Dining, and Pool Dining. This senior management position requires strategic vision and operational expertise to maintain and elevate the highest standards of luxury food and beverage service. The Director leads with a balance of attention to detail, financial acumen, and people-centered management, ensuring all outlets operate seamlessly while producing outstanding financial results. This individual partners closely with the Executive Chef, Hotel Leadership Team, and Talent & Culture department to foster a culture of accountability, engagement, and continuous improvement. By championing Auberge's values and service philosophy, the Director models leadership behaviors that inspire frontline teams to deliver warm, anticipatory, and personalized service, creating memorable moments for every guest.

With a comprehensive scope of responsibilities, the Director oversees daily operations, enforces compliance with health and safety standards, and maintains Forbes 5-Star and Michelin-level service quality. This role demands innovation and agility, as the Director introduces new concepts, programming, and service enhancements, consistently adapting to evolving industry trends. Responsible for financial oversight, this leader manages budgeting, forecasting, labor controls, and cost management while driving revenue growth through strategic initiatives. The position also requires a focus on talent development and succession planning, nurturing department leaders with coaching and mentorship to build a robust, motivated management team. The Director of Outlets thrives in a dynamic environment, embracing the challenges of luxury hospitality with professionalism, empathy, and a passion for excellence. The role offers a competitive salary range of $115,000 to $125,000, reflecting the importance of experience and educational background in final compensation decisions. Working at Auberge du Soleil means contributing to a legacy of exceptional hospitality in one of the world's most desirable destinations, enriched by the resort’s commitment to luxury, culture, and guest satisfaction.

Job Requirements

  • Ability to maneuver at least 35 pounds
  • ability to stand and walk for extended periods
  • ability to work evenings weekends and holidays as business needs require

Job Qualifications

  • Minimum 5–7 years of progressive leadership experience in luxury food and beverage operations
  • proven experience overseeing multiple outlets in a high-end or Forbes/Michelin-level environment
  • strong financial acumen with experience managing budgets forecasting and labor controls
  • deep understanding of front-of-house operations service standards and guest experience design
  • exceptional leadership presence with ability to inspire and influence at all levels
  • strong communication skills focusing on clarity empathy and accountability
  • highly organized with strong operational and strategic thinking capabilities
  • ability to navigate complex situations with professionalism and sound judgment
  • passion for luxury hospitality food and beverage and creating memorable guest experiences

Job Duties

  • Champion Auberge's culture fostering trust accountability and engagement across all outlets
  • lead coach and develop department leaders building high-performing empowered management teams
  • model intentional communication and inspire teams to deliver warm anticipatory and personalized service
  • drive alignment with Promises and Practices ensuring consistent leadership behaviors and guest interactions
  • partner with Talent and Culture to support recruitment onboarding training and retention strategies
  • oversee daily operations of The Restaurant Bar In-Room Dining and Pool to ensure seamless execution and service consistency
  • establish implement and refine SOPs to improve efficiency service delivery and overall guest satisfaction
  • maintain Forbes 5-Star and Michelin-level standards across all outlets
  • ensure compliance with health safety sanitation and alcohol service regulations
  • collaborate closely with culinary leadership to ensure alignment between kitchen and front-of-house operations
  • handle guest escalations with professionalism empathy and urgency
  • monitor guest feedback and implement improvements to enhance dining experience
  • partner with Sales Events and Concierge for group and VIP experience coordination
  • oversee financial performance including budgeting forecasting and cost control
  • drive revenue through strategic initiatives upselling and innovative programming
  • analyze financial reports and KPIs to identify opportunities for improvement
  • manage labor effectively ensuring alignment with business levels while maintaining service excellence
  • lead performance management processes including coaching feedback and disciplinary actions
  • ensure consistent application of policies procedures and labor laws
  • identify talent and create development plans to support internal growth and succession planning
  • support Management in Development participants through coaching mentorship and exposure
  • promote culture of recognition engagement and continuous feedback
  • develop and execute outlet strategies aligned with hotel goals
  • introduce new concepts programming and service enhancements to elevate guest experience
  • stay current on industry trends and seek opportunities for innovation
  • collaborate cross-functionally to drive property-wide initiatives and improvements

Job Criteria

Experience

Expert Level (7+ years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef