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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $125,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
Health savings account
Flexible spending account
Retirement savings program with museum match
Paid vacation
Personal Days
sick days
Paid holidays
Free general admission
Discounted guest tickets
Discounts on gift memberships
Special staff tours
Discounts at museum dining and retail
Job Description
The Philadelphia Museum of Art is a world-renowned cultural institution dedicated to inspiring and engaging diverse audiences through its extensive collections, exhibitions, and educational programs. Located in Philadelphia, it serves as a major art hub, welcoming visitors from across the globe to experience its acclaimed galleries, iconic architecture, and rich history. The museum is committed to fostering an inclusive workplace and actively seeks a diverse workforce to embody and uphold its core organizational values. It prides itself on being an equal opportunity employer, encouraging applicants from all backgrounds, particularly those from marginalized and underrepresented groups in the museum sector. This... Show More
Job Requirements
- Bachelor’s degree required
- minimum 10 years of progressive leadership experience in hospitality or event management
- advanced degree preferred
- demonstrated success in revenue generation and vendor management
- strong financial acumen including budget development and contract negotiation
- excellent judgment and professionalism
- ability to work independently and collaboratively across diverse teams
- physical ability to remain stationary for extended periods and work onsite
- background check required after conditional job offer
Job Qualifications
- Bachelor’s degree required
- advanced degree in Business, Hospitality Management, or related field preferred
- Minimum 10 years of progressive leadership experience in hospitality, event management, or facility operations, preferably in a cultural or nonprofit setting
- Demonstrated success in revenue generation, vendor management, and high-profile client engagement
- Strong financial acumen, including budget development, contract negotiation, and performance analysis
- Excellent judgment, professionalism, and ability to work across all levels of an organization
Job Duties
- Lead the strategic vision, planning, and execution of all events and dining programs with accountability for performance, revenue generation, and brand alignment
- Serve as the museum’s senior authority on event management and hospitality, setting high standards for event service, operational execution, and financial stewardship
- Act as the senior relationship manager with the museum’s food and beverage partner, driving collaboration, performance monitoring, and strategic alignment
- Represent Events and Dining leadership on cross-functional strategic committees and senior planning initiatives
- Direct the lifecycle of all private and internal events, from inquiry to execution, ensuring seamless coordination across museum departments
- Oversee and enforce space utilization priorities in alignment with institutional programming and mission-driven activities
- Define and enforce standard operating procedures and decision-making frameworks related to event bookings, exceptions, and internal service levels
- Ensure robust risk mitigation, safety compliance, and preservation of museum assets in all event and hospitality operations
- Develop and manage the annual operating budget and marketing plan in coordination with Finance and external partners
- Monitor revenue performance, expense controls, and profitability of all events and dining programs
- lead regular financial reviews with CFO and Head of Operations
- Collaborate with Finance to assess vendor reporting, ensuring accuracy and transparency in commissions, guarantees, and shared earnings
- Deliver monthly executive reporting packages, including analysis, corrective actions, and forecasts
- Lead and mentor cross-departmental project teams
- establish clear performance standards and accountability systems for internal stakeholders and external partners
- Champion a culture of excellence, inclusiveness, and proactive communication among operational teams supporting visitor-facing services
- Serve as an institutional ambassador to external clients, donors, and dignitaries during high-profile museum events
- Ensure compliance with all regulatory, permitting, and food safety standards
- Maintain clear and consistent documentation for contracts, agreements, and approvals related to events and dining operations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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