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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $110,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
Holiday pay
Same-day pay
Employee assistance program
Career growth opportunities
Reduced room rates
Third party perks
401(k)
employee discount
flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Job Description
Hotel Equities is a renowned multi-award-winning hotel development and hospitality management company with a strong presence in the hotel industry. Known for its commitment to excellence and guest satisfaction, Hotel Equities manages a diverse portfolio of properties, focusing on delivering exceptional service and innovative management solutions. The company emphasizes a team-driven and values-based culture that supports its employees and promotes career growth. The Hotel Paso Del Norte, located in El Paso, Texas, is a historic and beautiful establishment that offers guests a unique and memorable lodging experience. Featuring luxurious accommodations, elegant banquet facilities, and a rich history, this hotel stands... Show More
Job Requirements
- High school diploma or equivalent
- experience with Marriott Hilton IHG Wyndham or Hyatt processes and standards
- ability to perform physical tasks including mobility to meet clients on and off premises climb stairs use office equipment
- vision to read fine print and computer screens see colors and observe rooms in low light
- ability to understand and follow verbal and written instructions
- ability to multitask and prioritize
- ability to develop strong internal and customer relationships
- ability to solve problems and make sound business decisions
- ability to work flexible schedule including nights weekends and holidays
- responsiveness to coaching feedback and training
- strong sales skills
Job Qualifications
- High school diploma or secondary qualification or equivalent
- experience with Marriott Hilton IHG Wyndham or Hyatt processes and standards
- strong communication skills
- effective sales skills
- ability to supervise and train staff
- knowledge of food and beverage service and presentation
- computer proficiency
- ability to create and manage catering contracts
- excellent problem-solving and decision-making abilities
- strong customer service skills
- ability to coordinate with multiple departments
- ability to work flexible schedules
Job Duties
- Select train supervise and monitor performance of catering staff in preparation of banquet menus memos and files
- organize and conduct staff meetings to coordinate successful functions
- tour and inspect banquet and meeting space daily report necessary repairs
- schedule and assign specific duties to catering team members for efficient operation and coverage of functions
- solicit new accounts and review previous banquet files to generate business
- oversee service of group functions once in house
- write banquet menus memos and information for VIP guests
- review and revise catering department guarantee sheets weekly event sheets
- formulate and revise annual and monthly forecasts
- negotiate prepare and write contracts and enter information into diary book
- interact with clients to determine needs and direct staff accordingly
- respond to telephone and walk-in inquiries
- work along with conference coordinator to contact clients and finalize BEOs for group functions
- coordinate with other departments to ensure functions go per plan
- assure accounting has completed credit applications for direct bill groups
- complete procedural forms accurately and timely
- provide weekly event overviews to staff sales and food and beverage meetings
- prepare monthly sales and catering forecasts
- enter and delete function book information accurately
- perform other assigned duties
- maintain knowledge of food and beverage products preparation and presentation
- prepare signage for catering functions
- communicate effectively in English
- create special themes and menus
- handle customer service with patience tact and diplomacy
- develop and deliver sales and catering presentations
- use computer systems to input and access information
- understand principles related to products sold
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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