Director of Events

Hyatt Regency Hill Country Resort & Villas is a renowned hospitality destination situated in the picturesque Texas Hill Country. Known for its blend of authentic charm and luxurious amenities, the resort offers guests a captivating experience with its expansive 2.2-acre lagoon, newly added Rancher Hall event venue, and a variety of indoor and outdoor event spaces. The resort has embarked on a comprehensive multi-phase renovation and repositioning project that includes refreshed guest rooms, upgraded event spaces, and the addition of five new luxury villas. These enhancements are designed to elevate every guest's experience, making Hyatt Regency Hill Country Resort & Villas one of the premier wedding and event destinations in the region. The resort is dedicated to excellence in hospitality and has built a reputation for creating unforgettable moments for guests from all over the world.

The Director of Events role is a pivotal leadership position reporting directly to the General Manager. This role oversees the entire Event Sales and Event Planning operations, including supervising Event Managers and administrative staff. The Director is responsible for setting high standards of event management and ensuring continuous staff training to maintain excellence. They play a critical role in achieving both individual and property-wide event booking goals. The Director is expected to be proficient in all aspects of event management, including preparing and presenting proposals and presentations, maintaining organized documentation and reports, and utilizing Hyatt-specific technology systems. Coordination with hotel operations is essential to meet customer service expectations effectively.

This role involves managing short and long-term strategy for the event department, including budget development, marketing plans, and revenue generation targeted at event and catering sales. The Director works closely with the culinary team, especially the Chef, to design creative and innovative menus that meet the skill levels and pricing structures. They also collaborate with the Banquet Manager to ensure high-quality event setups and service. Leading by example, the Director will guide the event team to build lasting customer relationships based on value and trust, supporting the overall achievement of the hotel’s event sales objectives.

Training, supervision, and coaching of event staff to reflect Hyatt’s high service standards are integral parts of this role. The Director administers all phases of the event department, including sales, planning, marketing, service, and administrative procedures. They regularly participate in or lead event meetings, sales meetings, and staff meetings, fostering a collaborative and motivated team culture. Joining Hyatt means becoming part of a company that prioritizes a family culture, values colleague relationships, and invests in its employees, making this the perfect time for a passionate leader looking to make a meaningful impact in hospitality to join. Hyatt transforms careers and guest experiences alike, creating a workplace where everyone belongs and can thrive.