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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $114,000.00 - $152,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Career development opportunities
inclusive work environment
training and recognition programs
Job Description
Marriott International is a leading global hospitality company renowned for its high standards of service, innovation, and excellent guest experiences. Within its extensive portfolio, JW Marriott represents the luxury segment, featuring over 100 exquisite properties located in prime gateway cities and distinctive resort destinations worldwide. Marriott International is known for fostering a supportive and inclusive work environment where associates are valued for their unique backgrounds, talents, and experiences. This commitment is reflected in their equal opportunity employment practices, emphasizing diversity and inclusion across all levels of the organization. The company prioritizes associate well-being, providing opportunities for training, development, and recognition,... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in event management, food and beverage, sales and marketing, or related professional area
- or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
Job Qualifications
- High school diploma or GED with 4 years experience in event management, food and beverage, sales and marketing, or related area
- or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major with 2 years experience in event management, food and beverage, sales and marketing, or related area
Job Duties
- Assigns all events turned over to event planning team
- oversees function space and group room blocks for turned opportunities
- communicates and executes safety and emergency procedures
- leads event management strategy activities
- reviews scheduled events to troubleshoot challenges
- leads discussions to avoid service challenges
- manages customer budgets to maximize revenue and meet needs
- maintains inventories to maximize satisfaction and revenue
- works with complex or high-profile groups
- leads catering menu development
- champions team policies and standards
- leads event management meetings
- reviews guest satisfaction data to identify improvements
- shares plans for corrective actions with leadership
- exemplifies excellent customer service and positive guest relations
- interacts with guests for feedback
- handles guest complaints and problems
- empowers employees to provide excellent service
- develops vendor relationships and service agreements
- consults with customers on event objectives and requirements
- establishes customer service guidelines
- ensures ongoing employee training
- observes service behaviors and provides feedback
- reviews staffing levels to meet service and planning needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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