Director of Event Operations

Denton, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $127,000.00 - $168,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

performance bonuses

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional experiences to guests around the world. Within the Marriott portfolio, Gaylord Hotels stands out as a premier brand specializing in large-scale meetings, events, and extraordinary guest experiences. Situated within this dynamic environment, Gaylord Hotels is dedicated to creating vibrant and engaging spaces where guests gather, celebrate, and connect. The culture at Gaylord embodies creativity, entrepreneurship, and a passion for delivering thoughtful, big-hearted service, making it a career destination for professionals eager to grow and thrive in the event management space.

The a... Show More

Job Requirements

High school diploma or GED
4 years experience in event management, food and beverage, sales and marketing, or related professional area
or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
2 years experience in event management, food and beverage, sales and marketing, or related professional area
Strong leadership and communication skills
Ability to manage a diverse team
Familiarity with budget management and business planning
Knowledge of safety and emergency procedures
Ability to work effectively with multiple departments and external stakeholders
Commitment to customer service excellence
Understanding of food handling and sanitation standards

Job Qualifications

High school diploma or GED with 4 years experience in event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years relevant experience
Strong leadership and communication skills
Proven ability to manage large teams and complex operations
Knowledge of event logistics and banquet service standards
Experience with budget management and profitability analysis
Familiarity with food safety, sanitation standards, and labor regulations
Ability to implement corporate initiatives and promote team development
Customer service excellence and problem-solving skills

Job Duties

Manage all event service, banquet and event technology operations and staff daily
Ensure highest level of service throughout event phases
Maximize revenue opportunities through up-selling during events
Control costs and manage financial performance of Event Operations Department
Develop and implement business plans and long-term strategies for event operations
Oversee execution of event logistics and administrative processes
Maintain cleanliness and readiness of event spaces and equipment
Communicate and enforce safety and emergency procedures
Participate in audits and certification processes
Lead event management and operations meetings
Coordinate event delivery team members
Ensure compliance with food handling and sanitation standards
Review staffing levels and staff scheduling
Attend pre-event meetings to gather information and set expectations
Maintain strong working relationships with guests, clients, vendors and other property departments
Ensure disciplinary procedures are followed according to standard operating procedures

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: