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Director of Catering & Event Operations - Douglasville Conference Center
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive base salary
performance-based bonus
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
Professional development opportunities
Job Description
Proof of the Pudding is an award-winning catering and hospitality company based in Atlanta, GA, known for its exceptional culinary experiences and outstanding event execution. With a strong reputation for delivering high-quality services, the company specializes in catering, hospitality management, and event planning, making it a preferred choice for private and corporate events in the region. As a company committed to excellence, Proof of the Pudding combines innovative menu design with seamless service execution to create memorable experiences for clients and their guests. Throughout its operations, the company emphasizes client satisfaction, operational efficiency, and continuous improvement, which have earned it... Show More
Job Requirements
- 5+ years of experience in sales, catering, event operations, or hospitality leadership
- proven experience managing client relationships and large-scale events
- strong financial acumen including budgeting, forecasting, and reporting
- demonstrated leadership experience managing teams in high-volume environments
- excellent communication, organization, and problem-solving skills
- experience with CRM/BEO systems (Caterease, AllSeated/Prismm preferred)
- bachelor's degree in hospitality, business, or related field preferred
Job Qualifications
- 5+ years of experience in sales, catering, event operations, or hospitality leadership
- proven experience managing client relationships and large-scale events
- strong financial acumen including budgeting, forecasting, and reporting
- demonstrated leadership experience managing teams in high-volume environments
- excellent communication, organization, and problem-solving skills
- experience with CRM/BEO systems (Caterease, AllSeated/Prismm preferred)
- Bachelor's Degree in Hospitality, Business, or related field preferred
Job Duties
- Serve as the primary relationship manager for the City of Douglasville, ensuring strong communication, alignment, and long-term partnership success
- manage all events for the venue, ensuring seamless execution from initial inquiry through event completion
- lead all private client catering, food and beverage programming, and event execution
- drive catering and event revenue through proactive sales strategies, client relationship development, and upselling opportunities
- collaborate with clients to align event scope with budget while maximizing profitability
- partner with leadership to identify and implement revenue growth initiatives
- oversee all banquet and event operations, ensuring high standards of service and execution
- ensure detailed and accurate banquet event orders (BEOs) and seamless communication across departments
- maintain excellence in event logistics, staffing, and guest experience
- oversee financial reporting, forecasting, and budget management for the venue
- ensure accurate billing, cost controls, and timely reconciliation of all events
- monitor performance against revenue and expense goals, taking proactive action as needed
- lead, mentor, and develop a team of managers and hourly staff
- set clear performance expectations and provide ongoing coaching and training
- oversee staffing plans, scheduling, and labor management to align with business needs
- partner with culinary and beverage teams to design innovative menus, promotions, and client-driven event concepts
- ensure offerings align with market trends, client expectations, and profitability goals
- ensure guest satisfaction scores exceed expectations
- uphold and continuously improve service standards across all events
- act as a visible leader during events to ensure quality and resolve issues in real time
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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