Director of Catering and Convention Services

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

collaborative work environment

Professional development opportunities

Recognition Program

Health Insurance

Paid Time Off

Retirement Plan

Job Description

Our company is a well-established player in the hospitality industry, known for delivering exceptional catering and conference services. We pride ourselves on providing memorable event experiences and excellent customer service. Our organization fosters a culture of growth, innovation, and collaboration, where employees are empowered to develop their skills and contribute meaningfully to our success. We are currently seeking a highly skilled and motivated professional to join our team as the Director of Catering and Conference Services, a pivotal leadership role that will have a direct impact on our sales performance and customer satisfaction.

As the Director of Catering and Conference Services, you will be responsible for leading and overseeing the entire catering and conference operations of our company. This role demands a dynamic leader with a passion for hospitality, sales, and team development. Your primary objective will be to drive sales growth by developing and implementing effective sales strategies while ensuring that our service delivery remains outstanding. You will lead a team of Catering and Conference Services Managers, coordinating their efforts to maximize revenue and provide seamless event execution. Collaboration with other departments is essential to maintain high levels of customer satisfaction and operational efficiency.

In this leadership position, you will also be expected to stay informed about market trends and competitor activities to identify new business opportunities. Your expertise in budgeting, forecasting, and performance reporting will enable you to manage resources effectively and make informed decisions that support the company's financial goals. Additionally, you will play a key role in coaching and mentoring your team, fostering a positive work environment that encourages professional growth and accountability.

By joining our company as the Director of Catering and Conference Services, you will become part of an innovative organization committed to recognizing and rewarding your contributions. We offer a collaborative workplace where your leadership skills can thrive, and your efforts directly contribute to the company's success. This is an exciting opportunity to elevate your career in hospitality sales and event management while working with a supportive team dedicated to excellence.

Job Requirements

Minimum of 6 years of progressive hotel sales experience
Alternatively, a 4-year college degree with at least 2 years of related experience
Proven track record of achieving sales targets
Excellent leadership skills
Strong organizational and time management abilities
Ability to analyze market data
Proficiency in hotel management and sales software systems

Job Qualifications

Minimum of 6 years of progressive hotel sales experience, preferably with a focus on catering and conference services
Alternatively, a 4-year college degree with at least 2 years of related experience in hospitality sales or event management
Proven track record of achieving sales targets and growing revenue streams
Excellent leadership, communication, and interpersonal skills
Strong organizational and time management abilities
Ability to analyze market data and develop strategic sales plans
Proficiency in hotel management and sales software systems

Job Duties

Lead, coordinate, and supervise the Catering and Conference Services Managers to ensure effective sales activities and excellent service delivery
Develop and implement sales strategies to grow existing accounts and attract new business, ensuring revenue targets are met or exceeded
Oversee all sales-related activities, including direct sales efforts, follow-up, and sales administration to maximize revenue and profitability
Collaborate with other departments to ensure seamless event execution and customer satisfaction
Monitor market trends and competitor activities to identify opportunities for business growth
Provide training, coaching, and performance feedback to the catering and conference services team
Prepare and manage budgets, forecasts, and reports related to catering and conference sales performance
Maintain strong relationships with clients, vendors, and internal stakeholders to foster repeat business and a positive reputation