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Director of Banquets

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $110,000.00 - $120,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
performance bonuses
Life insurance

Job Description

Four Seasons is a world-renowned luxury hotel and resort company powered by a dedicated team of individuals committed to excellence, personal growth, and delivering exceptional experiences. As a collective, Four Seasons employees continually strive to reach new heights and treat each other with kindness and respect, fostering a company culture that is supportive and enriching. With a global presence, Four Seasons offers extraordinary experiences to guests, residents, and partners through unwavering dedication to luxury that is heartfelt and genuine. The company believes the key to delivering these outstanding experiences lies in providing a world-class employee experience, ensuring every team member feels recognized, valued, and motivated to bring their best to the workplace.

At Four Seasons, the philosophy centers on connection and community. Whether guests are staying, living, or discovering the properties, the goal is to create lasting impressions that resonate for a lifetime. This belief that life is more fulfilling when we connect with those around us extends to everyone involved with the brand—from employees to customers to local communities. Four Seasons is not only a leader in hospitality but also a pioneer in cultivating a positive, inclusive, and dynamic work environment where every individual can thrive.

The Beverly Wilshire, a Four Seasons Hotel, located at the prestigious intersection of Wilshire Boulevard and Rodeo Drive in Beverly Hills, is a landmark property known for its elegance and exclusivity. Since its opening in 1928, the hotel has been a favorite among celebrities, royalty, and international elite, offering a blend of traditional grandeur and modern sophistication. Guests enjoy designer shopping, fine dining, and breathtaking views right at their doorstep, making the Beverly Wilshire synonymous with luxury and style.

The position of Director of Banquets at Beverly Wilshire offers a unique opportunity to lead and inspire the Banquet Department of a world-class luxury hotel. This role demands a passion for excellence and enthusiasm, the ability to coach and motivate teams to meet and exceed established cultural and service standards, and provide exceptional knowledge in food and beverage operations. Reporting directly to the Director of Food & Beverage, the Director of Banquets ensures seamless coordination and superior execution of banquet events, both on-site and off-site, contributing significantly to the overall guest experience.

The Director of Banquets is responsible for strategic planning, managing labor and operating expenses, maintaining high standards of quality for food, wine, and service, and working closely with key stakeholders such as the Executive Chef, Catering Director, and Food & Beverage leadership. This role requires hands-on visibility in operations, fostering positive public relations, handling guest concerns with tact and diplomacy, and implementing continuous improvements in facilities and service delivery. Candidates must be authorized to work in the location and demonstrate strong leadership, organizational, and communication skills.

Preferred candidates bring 3-5 years of relevant experience in a similar role, with comprehensive knowledge of food and beverage services, cost and labor control, maintenance, merchandising, and accounting principles. Proficiency in operating food and beverage computer systems is essential to effectively manage the department.

Joining Four Seasons means becoming part of a cohesive, talented team that values diversity, offers robust career-building opportunities, and supports employees with competitive benefits. The role offers a salary range of $110,000 to $120,000 per year. Four Seasons is an Equal Opportunity and Affirmative Action employer that encourages applications from minorities, women, veterans, and individuals with disabilities. The company is dedicated to creating a respectful and inclusive work environment where excellence is recognized and rewarded.

Job Requirements

  • Authorized work status for the location
  • Minimum of 3 years experience in banquet or related food and beverage management
  • Proven leadership and team management capabilities
  • Strong organizational and planning skills
  • Proficiency with food and beverage operation systems
  • Excellent interpersonal and communication skills
  • Ability to work under pressure and maintain high service standards

Job Qualifications

  • 3-5 years of experience in a related banquet or food and beverage management role
  • Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
  • Ability to operate food and beverage computer systems
  • Strong leadership and communication skills
  • Ability to handle guest relations and problem resolution professionally

Job Duties

  • Select, train, evaluate, lead, motivate, coach, and discipline employees in the Banquet Department to meet established standards
  • Plan long-range strategic operations for banquet outlets
  • Be visible in operations, provide recognition, promote good public relations, and handle guest complaints and special requests
  • Coordinate set-up requirements for hotel and off-site events as per banquet event orders
  • Communicate with group contacts, Catering Managers, and Conference Services Managers to ensure event details are executed
  • Ensure quality and timeliness of food items and provide knowledge of wine and spirits
  • Collaborate with Food & Beverage leadership and Executive Chef to design menus and wine lists ensuring quality and fair pricing
  • Attend operational meetings to coordinate between departments
  • Control labor and operating expenses through scheduling, budgeting, purchasing, inventory, and cash control
  • Monitor physical condition of banquet facilities and equipment, recommending improvements
  • Comply with corporate work rules and standards of conduct
  • Work professionally with co-workers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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