Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,550.00 - $157,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Select number of confirmed travel credits provided annually
Medical insurance
Dental Insurance
Vision Insurance
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Horizon Air is a prominent regional airline known for its dedication to delivering exceptional inflight experiences across the Western United States. As part of the larger Alaska Airlines group, Horizon Air operates regionally within a dynamic aviation industry, maintaining a strong commitment to safety, customer service, and operational excellence. The company fosters an inclusive and supportive work environment that encourages innovation and personal growth for its employees. Horizon Air’s reputation for reliability and quality service continues to grow as it plays an essential role in connecting communities throughout the West with efficient and comfortable air travel options. The airline’s team-oriented... Show More
Job Requirements
- 7 years of experience in inflight, training, safety or compliance or a combination of these disciplines
- 4 years of leadership experience with at least 2 of those years directly leading people
- a bachelor's degree in a related field or an additional two years of experience in lieu of this degree
- ability to complete Horizon Air's initial training/ioe, hold an faa flight attendant certificate, and remain qualified through recurrent training
- operational flexibility including the ability to work nights, weekends, holidays, and fly as a working crew member as needed
- proficiency in microsoft office applications (word, excel, powerpoint, outlook)
- authorization to work in the us and enter/exit the us & canada
- high school diploma or equivalent
- minimum age 21 and willing and able to serve alcohol
Job Qualifications
- 7 years of experience in inflight, training, safety or compliance or a combination of these disciplines
- 4 years of leadership experience with at least 2 of those years directly leading people
- a bachelor's degree in a related field or an additional two years of experience in lieu of this degree
- ability to complete Horizon Air's initial training/IOE, hold an FAA flight attendant certificate, and remain qualified through recurrent training
- operational flexibility including the ability to work nights, weekends, holidays, and fly as a working crew member as needed
- proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- authorization to work in the US and enter/exit the US & Canada
- high school diploma or equivalent
- minimum age 21 and willing and able to serve alcohol
- experience managing multiple workgroups and leading cross-functional teams
- demonstrated knowledge of 14CFR Part 121 air carrier operations, approved training programs and inflight operations
- knowledge of appropriate FAA Advisory Circulars, applicable regulatory guidance and the flight attendant certification processes
- proven ability to lead and deliver cross-divisional projects on time and within budget
- strong strategic thinking and ability to influence operational outcomes, set direction, and execute action plans
- demonstrated ability to leverage business acumen and analytics to negotiate and align across divisions
- ability to rapidly organize complexity, adapt to new systems and processes, and lead others through change
- leadership style that reflects passion, humility, and resolve with a commitment to working beyond divisional boundaries
- outstanding communication (e.g., verbal, written, presentation) and interpersonal skills with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners
Job Duties
- Establish strategic goals and direction for a team of people leaders across multiple disciplines including inflight training, compliance, safety, systems, and development
- Set long-term strategy for inflight training and standards with a 12+ month horizon ensuring alignment with Horizon Air's operational and regulatory objectives
- Develop people through effective performance management and ongoing feedback focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines
- Shape culture of the team through action, presence, and reinforcement of behaviors that support safety, compliance, service excellence, and development
- Direct all aspects of inflight training and leadership programs including development, delivery, assessment, and standardization of initial, recurrent, and service training
- Oversee safety management systems (SMS), safety risk assessments, and regulatory compliance to ensure adherence to FAA and company standards
- Establish and maintain consistency in Flight Attendant Regulations (FARs) and qualifications through training programs and instructor development, including audits and regulatory assessments
- Partner with the FAA to obtain approval for new and revised training curriculum segments and interpret regulatory requirements related to inflight services
- Influence inflight training strategy by driving innovation in training technologies and delivery methods, and partnering cross-divisionally to align on common training strategies
- Partner with the Association of Flight Attendants (AFA) and Brand Marketing to ensure compliance with contractual obligations and delivery of service standards that reflect Horizon's brand
- Participate in the Duty Officer program and fly as a working crew member as needed to maintain operational readiness
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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