Director, Food & Beverage

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company renowned for its innovative approach within the hospitality industry. The company stands as a dominant force in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and continues its rapid expansion into international regions including Europe, Latin America, and the Caribbean. With a vast portfolio of global properties valued at an aggregate asset exceeding $20 billion and generating over $5 billion in cumulative revenues, Highgate demonstrates unmatched expertise and leadership in all phases of hospitality property management. From initial planning and development to... Show More

Job Requirements

Educational background in hospitality or related field preferred
Minimum of six years progressive hotel or food and beverage management experience
Proven leadership in multi-outlet and banquet operational settings
Proficiency in Microsoft Windows, spreadsheets, and word processing software
Comprehensive knowledge of food preparation, health, sanitation, and liquor regulations
Ability to work long hours including evenings and weekends
Physical capability to exert up to 50 pounds of force occasionally
Strong interpersonal and communication skills
Ability to handle guest and employee concerns effectively
Multitasking and time-management abilities
Maintain high standards of personal appearance and grooming
Compliance with company standards and legal regulations
Effective problem anticipation and resolution skills
Ability to maintain confidentiality
Willingness to participate in training and hotel meetings
Regular attendance as required by scheduling
Maintain friendly and professional demeanor at all times

Job Qualifications

At least six years of progressive experience in a hotel or related field or a four-year college degree and three years related experience or a two-year college degree and four or more years related experience
Five years of food and beverage leadership experience in a multi-outlet and banquet operational environment
Proficient in Windows, company-approved spreadsheets and word processing
Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws
Effective verbal and written communication skills
Ability to multitask and prioritize departmental functions
Effective listening and problem-solving skills
Ability to effectively communicate in a friendly, courteous, and service-oriented manner
Ability to understand and evaluate complex information
Maintain confidentiality of information

Job Duties

Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees
Supervise all food and beverage personnel
Respond to guest complaints promptly
Prepare the food and beverage budget and monitor department performance
Monitor industry trends and take action to maintain competitiveness and profitability
Communicate food and beverage issues to Executive Committee members
Keep supervisor informed of problems requiring attention
Coordinate and monitor all phases of loss prevention in the food and beverage department
Prepare and submit required reports timely
Organize and conduct regular department meetings
Monitor quality of service and product
Cooperate in menu planning and preparation
Ensure timely purchase of food and beverage items within budget
Oversee employee cafeteria operations
Ensure compliance with liquor laws and health regulations
Ensure departmental compliance with standard operating procedures
Train department heads on SOPs, report preparation, and technical job tasks
Conduct or attend departmental and hotel training sessions
Interview candidates for front-of-house food and beverage positions
Conduct and attend required meetings including pre- and post-convention meetings
Ensure overall guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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