Director, Food & Beverage

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $177,000.00 - $230,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs

Job Description

Accor is a global leader in hospitality, renowned for pioneering responsible hospitality while managing an extensive portfolio that includes more than 45 distinctive brands, 5,600 hotels, 10,000 restaurants, and unique lifestyle destinations across 110 countries. This diverse network positions Accor as an innovator and disruptor in the hospitality industry, constantly challenging traditional norms to create meaningful guest experiences worldwide. Employees at Accor, known as Heartists®, thrive in a supportive and dynamic environment where personal and professional growth is deeply encouraged. The company emphasizes a culture that values heart, passion, and inclusivity, enabling team members to be their authentic selves and to explore diverse career paths within the company on a local or global scale.

As the Director, Food & Beverage at Accor, you will play a pivotal role in driving the success of the hotel’s food and beverage operations by combining visionary leadership with hands-on management. This senior leadership position demands a strategic mindset to enhance guest satisfaction through innovative menu designs, exciting promotions, and operational excellence. You are expected to inspire and manage a dedicated team, ensuring luxury service standards are consistently met and exceeded. Your financial acumen will be essential in preparing budgets, controlling costs, and maximizing profitability while maintaining superior levels of hygiene and service quality.

In this role, your influence will extend beyond operational management as you participate in broader hotel-wide strategic decisions. You will be responsible for fostering a collaborative environment that cultivates employee morale, productivity, and career growth. Your leadership will also include developing a strong food and beverage leadership team dedicated to achieving high performance and service excellence. Embracing the Heartist® culture, this position is not merely about managing operations but also about creating a memorable, impactful experience for guests, colleagues, and the community. Compensation for this role ranges from $177,000 to $230,000 USD gross annually, reflecting the seniority and responsibility inherent in this position. Accor values diversity and inclusivity, affirming its commitment to equal opportunity employment and encouraging candidates from all backgrounds to apply. Proof of eligibility to work in the United States is mandatory for this role.

Job Requirements

  • Must have proof of eligibility to work in the United States
  • Previous Food & Beverage experience in a senior leadership role required
  • Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
  • Computer literate in Microsoft Windows applications required
  • University/College degree in a related discipline
  • Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
  • Excellent communication and organizational skills
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Job Qualifications

  • Previous Food & Beverage experience in a senior leadership role required
  • Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
  • Experience in a Forbes 5-star environment preferred but not essential
  • Experience in a union environment preferred
  • Computer literate in Microsoft Windows applications required
  • University/College degree in a related discipline
  • Strong interpersonal and problem solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
  • Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate
  • Excellent communication and organizational skills
  • Entrepreneurial mindset with strong interpersonal and problem solving abilities

Job Duties

  • Inspire and drive innovative experiences and activations, menus and concepts
  • creating a destination of choice for both Hotel and external guests
  • Participate as a Senior Leader in hotel wide strategic decisions
  • Lead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followed
  • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
  • Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Oversee the selection, training and development of all colleagues to ensure timely recruitment and career growth
  • Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas
  • Handle all guest complaints in the food and beverage division
  • Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
  • Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment
  • Develop a high performing F&B Leadership Team and be invested in their growth
  • Conduct daily F&B Meeting to discuss VIP guests in house and arrival, F&B revenue updates, operational challenges and ways to improve
  • Maintain a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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