Director, Donor Engagement and Travel Experiences

The Jewish Federation of Cleveland is a pivotal organization dedicated to fostering the health and vitality of the entire Jewish community in Cleveland and beyond. With a legacy spanning over 120 years, the Federation has established itself as a cornerstone institution committed to driving meaningful social change and providing critical relief during times of crisis. Through its innovative programs and collaborative approaches, the Jewish Federation of Cleveland effectively addresses the needs of Jewish communities locally, in Israel, and across the globe. This organization serves as a unique hub where compassion, commitment, and coordinated action come together to create lasting impact. Employment Type: Full-time.

The role of Director, Donor Engagement and Travel Experiences is a dynamic leadership position within the Federation’s Development Department. This position focuses on designing and executing high-impact missions and immersive travel experiences to Israel and other global destinations, aimed at cultivating and strengthening donor relationships. By leading these carefully crafted journeys, the Director plays a crucial role in inspiring philanthropy, enhancing community connection, and deepening engagement among major donors, VIPs, leadership groups, and emerging young professionals. The Director acts as a creative partner and logistical expert, responsible for the comprehensive management of these strategic experiences from conceptualization through to follow-up engagement.

Responsibilities of the role include developing personalized donor engagement strategies, organizing travel logistics, managing budgets, and collaborating closely with development staff and lay leaders to align mission content with Federation priorities. The Director also ensures a seamless participant experience, including managing communication, overseeing applications, and planning site visits both locally and internationally. In addition, the Director serves as a local ambassador for national travel initiatives and provides on-site leadership during missions when needed. This position requires exceptional interpersonal skills, attention to detail, and the ability to manage multiple priorities effectively in a fast-paced environment. The role demands flexibility and occasionally involves evening, weekend, and overseas hours to accommodate travel planning and execution.

The ideal candidate for this position will bring over seven years of experience in development travel or stewardship roles or a related background such as a travel agent. They will hold a bachelor’s degree, with a preference for a master’s degree, and possess a strong understanding of CRM systems, office computing, and budget management. Experience working with Jewish organizations is highly valued. An ability to build trusted relationships across all levels of the organization, maintain confidentiality, and work collaboratively with diverse stakeholders is essential to success in this role. This comprehensive role offers the opportunity to contribute meaningfully to the Federation’s mission by connecting people to community and purpose through impactful experiences that foster ongoing philanthropic support and engagement.