
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Our company is a reputable provider in the hospitality sector, specializing in delivering exceptional dining and culinary services within community living environments. With a strong commitment to quality and customer satisfaction, we strive to create welcoming and enjoyable dining experiences for residents and guests alike. Our establishment thrives on a culture of excellence, teamwork, and continual improvement, ensuring that every aspect of our culinary service meets the highest standards. Operating with a dedicated team of professionals, we aim to foster an atmosphere that not only emphasizes delicious and nutritious food but also highlights outstanding customer service and community engagement.
The role of Culinary Services Manager is pivotal to the success of our culinary operations. This position oversees the entire kitchen and dining services, ensuring smooth daily operations and the delivery of exceptional culinary experiences. The Culinary Services Manager is responsible for managing the staffing, scheduling, and performance of all culinary team members, ensuring compliance with company policies and health regulations. This role involves collaborating closely with front-of-house staff to create a cohesive dining atmosphere that meets and exceeds resident expectations. The manager is also tasked with maintaining high standards for food preparation, cleanliness, and customer satisfaction. Additionally, they play a critical role in budgeting, inventory management, and vendor relationships to uphold quality and cost efficiency. Leadership, organizational skills, and a passion for culinary excellence are essential for this role, as the manager works to continuously elevate the dining experience and contribute to the overall community environment.
The role of Culinary Services Manager is pivotal to the success of our culinary operations. This position oversees the entire kitchen and dining services, ensuring smooth daily operations and the delivery of exceptional culinary experiences. The Culinary Services Manager is responsible for managing the staffing, scheduling, and performance of all culinary team members, ensuring compliance with company policies and health regulations. This role involves collaborating closely with front-of-house staff to create a cohesive dining atmosphere that meets and exceeds resident expectations. The manager is also tasked with maintaining high standards for food preparation, cleanliness, and customer satisfaction. Additionally, they play a critical role in budgeting, inventory management, and vendor relationships to uphold quality and cost efficiency. Leadership, organizational skills, and a passion for culinary excellence are essential for this role, as the manager works to continuously elevate the dining experience and contribute to the overall community environment.
Job Requirements
- Five (5) or more years culinary experience in the hospitality industry
- High school diploma or general education degree (GED)
- Food handlers permit as required by state law and/or Company standards
- Basic computer skills – Microsoft Word, Outlook, and Excel
- Must possess valid driver's license
- Must satisfactorily meet and be in compliance with Company motor vehicle policy standards
Job Qualifications
- Five (5) or more years culinary experience in the hospitality industry
- High school diploma or general education degree (GED)
- Strong organization and time management skills
- Able to resolve problems of dissatisfied customers and/or employees
- Food handlers permit as required by state law and/or Company standards
- Basic computer skills – Microsoft Word, Outlook, and Excel
- Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle)
- Must possess valid driver's license
- Must satisfactorily meet and be in compliance with Company motor vehicle policy standards
Job Duties
- Responsible for the day to day operations and staffing for the kitchen and dining venues of their community
- Responsibly manages and supervises all Culinary Services staff including scheduling, assignment, direction, performance review including input on pay adjustments, hiring and corrective action consistent with company policy
- Meet regularly with residents and family members to confirm that high satisfaction levels are maintained
- Work with the restaurant manager or coordinator so that he/she has a clear understanding of how to provide high levels of customer service and how to create a restaurant style dining atmosphere
- Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents and/or guests expectations
- Assist Kitchen and Restaurant staff with back and front of the house operations as needed
- Work with the Executive Director and front line staff to obtain and maintain department Customer Satisfaction and Quality Enhancement levels at or above designated scores
- Delegate tasks to all staff so that the kitchen and restaurant areas are maintained at the highest levels of cleanliness and quality at all times
- Ensuring that all food is prepared, stored, and served according to Company standards and with state and/or local health code requirements
- Maintain Employee Satisfactions scores at or above designated scores
- Interview and hire staff for the Culinary Services department
- Conduct and participate in monthly department meetings/in-services
- Able to understand and maintain monthly and annual budgets for the Culinary Services department including producing written documentation of monthly spend on food, supplies, and labor
- Work with the staff and residents in the planning and development of recipes and menus based on resident likes and dislikes and monthly budgets
- Ensure that all staff uses and maintains equipment properly to avoid damage and costly repairs
- Maintain the appropriate inventory of kitchen supplies, small wares and table ware
- Responsible for ensuring that purchasing standards are maintained and that appropriate vendors are used at all times
- Maintain strong and positive relationships with all vendors
- Responsible for planning, preparation and execution of Engage Life events, special events, banquets, and theme meals
- Work closely with the Community Sales Director and community staff to market the community via Taste of Atria – Road Shows and Signature Items
- Ensure that the kitchen and restaurant staff understands company expectations and first impression requirements
- May perform other duties as assigned or requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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