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JPMorganChase logo

Director, Client Center Events

New York, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $156,750.00 - $235,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Tuition Reimbursement
mental health support
Financial Coaching

Job Description

JPMorgan Chase is one of the largest and most prominent financial services firms in the world. Headquartered in New York City, it stands as a leading global financial institution with a rich history spanning over 200 years. With operations in more than 100 markets worldwide and a workforce exceeding 250,000 employees, JPMorgan Chase provides a comprehensive array of financial services to millions of consumers, small businesses, corporations, governments, and institutions. The firm's global reach and diverse service offerings make it a cornerstone in the finance industry, with core strengths in investment banking, consumer and small business banking, commercial banking, financial... Show More

Job Requirements

  • Bachelor's degree required
  • 10+ years of progressive experience in hospitality event management or client services
  • At least 5 years in a senior leadership role
  • Proven track record of leading large teams and managing complex high-profile events
  • Strong financial acumen and experience managing vendor relationships
  • Proficiency in Excel PowerPoint Word
  • Familiarity with Events Management Platforms
  • Willingness to travel estimated at 25 percent
  • Experience in meeting planning within the financial services industry
  • Advanced knowledge of event technologies
  • Experience with hybrid and virtual event platforms
  • Change management expertise

Job Qualifications

  • 10+ years of progressive experience in hospitality event management or client services with at least 5 years in a senior leadership role
  • Proven track record of leading large teams and managing complex high-profile events in a corporate or luxury environment
  • Demonstrated ability to develop and execute strategic plans drive transformation and deliver measurable results
  • Exceptional interpersonal communication and influencing skills including experience engaging C-suite executives
  • Data driven to present performance of business and build business case scenarios
  • Highly organized self-directed proactive and creative with the ability to navigate ambiguity and thrive in a fast-paced environment
  • Strong financial acumen and experience managing vendor relationships and full P&L
  • Proficiency in Excel PowerPoint Word and familiarity with Events Management Platforms
  • Willingness to travel as needed estimated at 25 percent
  • Experience in meeting planning within the financial services industry
  • Advanced knowledge of event technologies and process improvement methodologies
  • Experience with hybrid and virtual event platforms and digital engagement tools
  • Change management and organizational development expertise
  • Bachelor's degree required

Job Duties

  • Strategically develop and execute the long-term vision for both client centers ensuring alignment with firmwide business objectives and the unified 270 Park operational model
  • Effectively manage meeting space criteria balance workflow and escalations and build business cases to support new initiatives capital investments and operational improvements
  • Seamlessly oversee the planning and execution of high-profile meetings conferences and events consistently upholding white-glove service standards across both client centers
  • Proactively lead catering menu engineering on-site event management logistics and scheduling to optimize operations and client satisfaction
  • Collaboratively partner with internal business leaders and senior management to create exceptional experiences that embody JPMorganChase’s business principles and strategies
  • Closely collaborate with internal stakeholders including facilities security IT and other support functions to ensure flawless event delivery and operational excellence
  • Directly hold oversight of the Catering Vendor Partner maintaining full P&L accountability for the catering subsidy and integrating operations with the broader event strategy

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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