Director

Fayetteville, AR, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Professional growth opportunities

Job Description

PAH Management is a fast-growing and unique company within the hospitality industry, renowned for its commitment to creating memorable experiences not only for its guests but also for its associates, ownership, and the communities it serves. With a core philosophy centered around care, PAH Management fosters a culture where people are valued and supported, enabling them to perform at their best. This dedication to care is evident in every facet of its operations, setting it apart as a company that prioritizes both service excellence and a positive workplace environment. Over the years, PAH Management has built a flourishing portfolio of... Show More

Job Requirements

Must have a valid driver’s license in the applicable state
Must be proficient in Windows, company approved spreadsheets and word processing
Must maintain warm and friendly demeanor
Must be able to effectively communicate verbally and in writing with all levels of employees and guests
Must be effective at listening to and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions
Must attend all hotel required meetings and training
Must participate in M.O.D. coverage as required
Must maintain regular attendance as required by scheduling
Must maintain high standards of personal appearance and grooming including wearing nametags
Must comply with PAH Management’s standards and regulations for safe and efficient hotel operations
Must identify problem areas and assist in implementing solutions
Must handle problems including anticipating, preventing, identifying and solving them
Must understand and evaluate complex information and data from various sources
Must maintain confidentiality of information
Must travel locally only
Must lift, carry, push or pull up to 20 pounds occasionally and up to 10 pounds frequently
Must have a valid driver’s license for the applicable state

Job Qualifications

At least 4 years of progressive hotel sales experience or a 4-year college degree and at least 2 years of related experience or a 2-year college degree and at least 4 years of hotel sales experience
Previous Director of Sales or Sales Manager experience
Supervisory experience

Job Duties

Solicit, negotiate and book new and repeat business through various efforts to maximize room revenue to meet/exceed goals
Conduct professional, thorough site inspections of the hotel with clients
Develop strategies to increase share from competitors when hotel revenue penetration goals are not being met
Notify and coordinate customer specifications with other departments and respond quickly and efficiently to customer issues
Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture maximum revenue
Develop and enhance relationships with key corporate, business and industry accounts
Maintain accurate records and files using required CRM software
Participate in trade shows and professional organizations to maintain high visibility
Prepare and complete accurate end-of-month and annual reporting
Abide by Prime Selling Time and complete required weekly sales activities
Understand all GDS systems
React to negative market trends with blitzes or promotions
Research and complete the annual brand pricing RFPs by the required date

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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