Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.25 - $16.50
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Work Schedule

Flexible
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Benefits

weekly pay
401k with match
employee meal program
Employee Referral Bonus Program
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Uniforms Provided
Safety shoes provided
Learning and advancement opportunities

Job Description

American Dining Creations is a division of American Food & Vending and is one of the largest privately held hospitality service partners in the United States. They specialize in providing exceptional dining services to a wide range of corporate and educational clients nationwide. With over 2,000 employees serving hundreds of thousands daily, they operate numerous dining accounts offering comprehensive food solutions. Their service portfolio includes full café dining that emphasizes their Fresh Difference culinary philosophy, mobile ordering, catering, events, and their signature grab-and-go program, My Fresh Market. The company prides itself on creating customized dining programs that balance the strength of a national program with the flexibility and innovation necessary to meet unique client needs. Their approach integrates superior culinary offerings with outstanding management practices to ensure every client receives the highest operational standards, flexibility, creative menu options, and top-tier service. American Dining Creations stands committed to true partnership, 24/7 support, and continuous innovation in the hospitality industry.

The Dining Worker/Server position at American Dining Creations, based in Appleton, Wisconsin, focuses on delivering an exceptional customer service experience while performing various food preparation duties. This role requires the individual to efficiently greet and serve menu items to guests in a fast-paced environment, either from a station or a serving line. The responsibilities may also extend to assisting cashiers, maintaining cleanliness in the kitchen and serving areas, stocking inventory, and equipment upkeep. The ideal candidate must be capable of multi-tasking while ensuring adherence to health and safety standards such as correct serving temperatures, portion control, and proper food labeling. Interaction with guests is key, as the Dining Worker/Server needs to provide information on food ingredients, availability, and pricing while managing cash transactions when necessary. This position demands physical stamina, requiring the ability to lift up to 50 pounds, bend, climb stairs, stand, and walk for entire shifts. As part of their role, employees also play a vital role in creating a welcoming environment, escalating customer concerns to management, and contributing to the overall cleanliness and organization of the dining area and kitchen. American Dining Creations provides a supportive work environment with opportunities for learning and advancement, making this position a great fit for individuals seeking steady employment in the hospitality sector with meaningful employee benefits and flexible scheduling options where available. The company offers competitive pay, weekly wages, and comprehensive benefits packages including medical, dental, vision, 401K with match, and employee meal programs. This role is vital in upholding the company’s mission to deliver outstanding, memorable dining experiences to all guests, ensuring satisfaction and loyalty.

Job Requirements

  • High school diploma or equivalent
  • 1+ years of relevant experience in customer service, food service, or retail
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Physical ability to lift 50 pounds, stand for long periods, and perform repetitive tasks
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Commitment to following health and safety guidelines

Job Qualifications

  • 1+ years prior experience in a customer service, food service, or retail position preferred
  • Able to work well with others as well as excel independently
  • Time management skills and task focused in a fast-paced environment
  • Basic math skills and the ability to read, write, communicate effectively
  • Must be able to lift 50lbs, bend, climb stairs, stand, and walk for entire scheduled shift

Job Duties

  • Follow established recipes to prepare and serve menu items for a food station
  • Greet and serve guests in a fast, efficient, and friendly manner
  • Follow health and safety guidelines to ensure correct serving temperatures and adequate portion control, temperature logs, and dates
  • Provide guests with information regarding food ingredients, availability, and pricing
  • Cashier duties may include operating a POS, accept payment for food and beverage purchases
  • Assist with labels and packaging food for take-out menus and mobile ordering
  • Escalate customer concerns and complaints to management
  • Clean, organize, and maintain kitchen, equipment, utensils, and general areas
  • May be assigned other duties and responsibilities as needed

Job Criteria

Experience

Entry Level (1-2 years)


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