Dining Services Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Work Options

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, serving millions of customers daily across 15 countries. The company is committed to empowering individuals to reach their full potential by creating inclusive work environments and supporting customer needs with innovative solutions. Aramark fosters a culture of fairness and equality, ensuring that every employee is treated with respect regardless of race, ethnicity, religion, gender, or any protected status. Their mission centers around enhancing connections, providing rewarding opportunities, and making a positive impact on communities and the environment. The organization prides itself on sustainability practices and community involvement, aiming to be an employer of choice in the food service industry.

The Dining Services Director is a critical managerial position within Aramark responsible for overseeing dining facilities where customers choose from various ready-to-eat meal options. This role demands strong leadership to guide and support team members to optimize their performance and maintain safety and sanitation standards. The director ensures adherence to Aramark's operational plans, manages financial aspects including budgeting and profit and loss statements, and strives to meet targeted food and labor goals. They are also responsible for fostering client relationships, ensuring satisfaction through exceptional customer service, and seeking innovative ways to grow sales and improve dining experiences.

This role is vital for implementing strategies that align with client goals, including eco-friendly practices. The director manages all facets of dining operations, from procurement and menu development to staff recruitment, training, and workforce management. By carefully monitoring inventory, controlling expenses, and streamlining processes, the director maximizes productivity and profitability while upholding compliance with all health, safety, and labor regulations. The position requires someone with a strong culinary background, leadership experience, and excellent communication and interpersonal skills. Physical stamina is also essential, as the role involves handling and transporting materials and standing for extended periods.

Overall, the Dining Services Director at Aramark plays a key role in ensuring that dining services not only meet but exceed client and customer expectations through strategic leadership, financial acumen, operational excellence, and a commitment to quality and safety. This is an excellent opportunity for a motivated individual looking to advance their career in the dynamic and rewarding food service industry with a respected global company.

Job Requirements

  • Minimum of four years of experience
  • Supervisory experience of 1-3 years
  • Experience in the culinary industry
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to build and maintain client relationships
  • Knowledge of Aramark service standards
  • Physical ability to handle weights up to 50 pounds
  • Ability to stand for extended periods

Job Qualifications

  • A bachelor’s degree or comparable level of experience
  • Minimum of four years of prior experience
  • Supervisory experience of 1-3 years
  • Experience in the culinary industry
  • Strong communication skills
  • Ability to foster and sustain strong client and customer relationships
  • Proficiency in Aramark’s service framework
  • Ability to build collaborative partnerships across departments
  • Capability to handle weights up to 50 pounds
  • Ability to remain standing for long durations

Job Duties

  • Guide, support, involve, and nurture teams to optimize performance
  • Guarantee food services adhere to the Implementation Plan
  • Guide team members by establishing mutual understanding of goals and methods
  • Acknowledge and appreciate employee efforts through rewards and recognition
  • Ensure safety and sanitation protocols are upheld
  • Recognize customer requirements and convey advancements in operations
  • Implement Aramark methods and frameworks
  • Increase income and oversee financial plans
  • Guarantee accurate profit and loss statements
  • Reach food and workforce goals
  • Ensure effective resource allocation for quality and cost control
  • Execute and sustain labor and food projects plans
  • Streamline operations to optimize profits
  • Ensure adherence to Operational Excellence principles
  • Supervise manufacturing, delivery, and provision of food services
  • Uphold safety and well-being of clients, customers, and staff
  • Abide by policies, guidelines, and statutes
  • Create and uphold protocols for food procurement, handling, storage, cooking, and presentation
  • Forecast operational elements and manage accounting tasks
  • Verify cleanliness and safety standards
  • Oversee unit staff production, marketing, quality standards, expenses, workforce management, and training
  • Acquire, employ, nurture, and maintain staff
  • Perform regular inventory inspections
  • Maintain documentation per ARAMARK and regulatory standards
  • Engage with client leadership and foster positive interactions
  • Participate in sales procedures and agreement discussions
  • Seek opportunities for new offerings to drive sales
  • Oversee front-of-house responsibilities
  • Create and execute food service strategies aligned with client goals and eco-friendly methods

Job Criteria

Experience

Mid Level (3-7 years)


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