Dining Services Director

Aramark is a global leader in food services and facilities management, dedicated to serving millions of customers every day across 15 different countries. With a commitment rooted in serving others, Aramark emphasizes creating positive impacts for employees, clients, communities, and the environment. The company strongly upholds equality and inclusion, ensuring a workplace free from discrimination based on race, ethnicity, gender, disability, age, and other protected attributes. Known for its extensive range of food service solutions and facility management expertise, Aramark fosters an environment where employees can thrive, grow, and connect with meaningful work opportunities. This dedication to community and employee well-being makes Aramark a reputed and trusted brand in the service industry.

The Dining Services Director role at Aramark is a vital managerial position responsible for creating, implementing, and overseeing dining options that meet diverse customer preferences and requirements. This role involves supervising dining facilities where patrons can select from a variety of ready-to-eat meals. As the Dining Services Director, you will guide, support, and nurture teams to optimize their performance, ensuring that food service operations adhere to strict quality, safety, and sanitation standards. Your leadership will involve attracting, evaluating, instructing, and overseeing staff results while fostering a collaborative and positive work environment. The role demands a hands-on approach to managing all aspects of dining service operations, including financial performance, client relationships, productivity, compliance, and resource allocation.

You will be responsible for increasing income while managing budgets and expenses related to food, beverages, and staffing. Monitoring profit and loss statements regularly and achieving set goals for food and workforce targets are crucial elements of the position. Implementing Aramark methodologies and frameworks is essential to maintaining operational excellence. Additionally, the role requires constant engagement with clients to understand their needs and communicate improvements, ensuring customer satisfaction and loyalty.

Other key responsibilities include developing procurement, food handling, storage, cooking, and presentation protocols while managing menu development. You will conduct operational forecasting, analyze variances, and oversee accounting tasks related to these elements. Maintaining cleanliness and safety standards throughout the facility is critical, as is managing production, marketing, quality control, cost management, workforce training, and employee retention. Regular inventory inspections and alignment with regulatory and accrediting body documentation are also part of your duties.

The role provides an opportunity to contribute to sales strategies and client agreement discussions, seek innovations to boost sales, and introduce new offerings that keep customers engaged. You will also oversee front-of-house operations and develop food service strategies aligned with client goals, ensuring environmentally sustainable practices. This position requires strong communication skills, client relationship management capabilities, and proficiency in delivering exceptional customer service consistent with Aramark's service framework.

This role is best suited for candidates with at least four years of prior experience in the culinary industry, including 1-3 years in a supervisory capacity. A bachelor’s degree or equivalent experience is required. Physical stamina is needed due to periodic handling of weights up to 50 pounds and the necessity to remain on feet for extended periods. Working at Aramark not only provides a platform for professional growth but also offers a chance to be part of a company that values fairness, diversity, and sustainability in the workplace.