Dining Services Department Manager (CDM or DSS Certification Preferred)
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $36.00 - $38.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
telemedicine services
Paid holidays
vacation
401(k)
financial wellness support
Prescription discount program
Employee Assistance Programs
Training and development opportunities
employee recognition programs
Employee stock purchase plan
Nationwide Transfer Opportunities
Job Description
Healthcare Services Group (HCSG) is a leading provider of food and nutrition services to various healthcare sectors, including long-term care facilities, hospitals, and other specialized institutions. With a commitment to enhancing the communities it serves, HCSG focuses on delivering high-quality dining services that improve the overall experience of residents and patients. The company prides itself on its comprehensive approach to food service management, combining culinary excellence, nutrition expertise, and customer-centered service to ensure satisfaction and wellness are at the forefront of its mission. HCSG fosters a positive work environment, supports employee development, and promotes a culture of diversity and inclusion, reflecting the values and needs of the communities it serves.
The Dining Services Department Manager role at HCSG is a critical leadership position responsible for managing all aspects of the dining services at a single long-term care facility. This position is designed for a dedicated professional who excels in overseeing food service operations while ensuring adherence to strict quality, safety, and regulatory standards. As the Department Manager, you will lead a diverse food service team, manage inventory and supplies efficiently, and uphold the facility's menus and compliance with federal, state, and local regulations. The role requires strong communication skills, attention to detail, and a hands-on leadership style to deliver outstanding dining experiences for residents and clients.
The position offers a competitive pay rate of $36.00 to $38.00 per hour and includes a robust benefits package aimed at supporting employees' health, financial wellness, and work-life balance. Benefits include comprehensive medical, dental, and vision plans, free telemedicine services from day one, paid holidays and vacation, a 401(k) retirement plan, financial wellness support, prescription discounts, and various employee assistance programs. HCSG also provides training and development opportunities, employee recognition programs, and options for nationwide transfer, ensuring career growth and mobility within the organization.
As a Dining Services Department Manager, your duties will encompass leading and supporting the food service team, maintaining accurate records and inventory using HCSG software, conducting staff training, and ensuring compliance with food safety and infection control protocols. You will play a pivotal role in maintaining a sanitary environment, managing equipment needs, and representing HCSG positively with all stakeholders. This role requires flexibility to perform various tasks as needed, such as acting in capacities of dietary aide, cook, or dishwasher, ensuring the smooth operation of dining services. The position demands an individual with a strong commitment to quality, attention to safety standards, and the ability to foster teamwork and excellent customer service.
The Dining Services Department Manager role at HCSG is a critical leadership position responsible for managing all aspects of the dining services at a single long-term care facility. This position is designed for a dedicated professional who excels in overseeing food service operations while ensuring adherence to strict quality, safety, and regulatory standards. As the Department Manager, you will lead a diverse food service team, manage inventory and supplies efficiently, and uphold the facility's menus and compliance with federal, state, and local regulations. The role requires strong communication skills, attention to detail, and a hands-on leadership style to deliver outstanding dining experiences for residents and clients.
The position offers a competitive pay rate of $36.00 to $38.00 per hour and includes a robust benefits package aimed at supporting employees' health, financial wellness, and work-life balance. Benefits include comprehensive medical, dental, and vision plans, free telemedicine services from day one, paid holidays and vacation, a 401(k) retirement plan, financial wellness support, prescription discounts, and various employee assistance programs. HCSG also provides training and development opportunities, employee recognition programs, and options for nationwide transfer, ensuring career growth and mobility within the organization.
As a Dining Services Department Manager, your duties will encompass leading and supporting the food service team, maintaining accurate records and inventory using HCSG software, conducting staff training, and ensuring compliance with food safety and infection control protocols. You will play a pivotal role in maintaining a sanitary environment, managing equipment needs, and representing HCSG positively with all stakeholders. This role requires flexibility to perform various tasks as needed, such as acting in capacities of dietary aide, cook, or dishwasher, ensuring the smooth operation of dining services. The position demands an individual with a strong commitment to quality, attention to safety standards, and the ability to foster teamwork and excellent customer service.
Job Requirements
- Must be able to lift/carry a maximum of 50 pounds
- Must be able to push/pull a maximum of 50 pounds
- Must be able to stand, sit, bend and walk for extended periods
- Must be able to perform routine, repetitive tasks continuously
- Must be able to work around food and cleaning products
- Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting
- May be required to complete an approved sanitation and safety course
- Residency within the service area required
- Compliance with COVID-19 vaccination policies
Job Qualifications
- Certified Dietary Manager (CDM), Dietetic Services Supervisor (DSS) credential, or 4 year degree in nutrition or dietetics required
- Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred
- Two years of experience in quantity food production/service and personnel supervision preferred
- Must obtain Food Protection Manager (FPM) within the first 14 days of employment
- Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment
- Strong written and verbal communication skills
- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks
- Compliance with COVID-19 vaccination policies
Job Duties
- Lead and support the food service team to meet quality and safety standards
- Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software
- Conduct staff training, quality control, and in-service sessions
- perform roles of dietary aide, cook, and dishwasher as needed
- Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively
- Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly
- Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment
- Maintain consistent attendance, punctuality, and timely completion of tasks
- Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests
- All other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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